Assistant Property Manager
Highmark Residential, Nashville, TN, United States
Location
NOVEL Edgehill
Responsibilities The Assistant Property Manager performs community accounting functions and assists in the administration, leasing and supervision of personnel. Key tasks include:
Collects and secures rental payments
Scans daily bank deposits and verifies accuracy
Assists Community Director with daily rate approvals in Yieldstar
Inputs daily activity transactions in Yardi and clears any outstanding validations
Prepares accounting records and reports, including deposit accounting and monthly close out
Verifies accuracy of move‑outs for integration with rental collection company
Delivers late rent letters and notices to vacate, and personally contacts all residents with unpaid or owed rent daily
Responsible for bad debt collection until no longer applicable
Assists in eviction process and follows orderly and timely policies for local municipalities
Enters activity into Yardi in relation to the daily, weekly & monthly checklists – Enters Skip Watch information if applicable
Assists Community Director with Apartment Ratings responses
Assists team in achieving positive SatisFact scores
Assists with leasing duties, including showing apartments and preparing leases via e‑signature if applicable
Maintains organized community office files
Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management (e.g., Fair Housing, collections, evictions, towing and pool enclosures)
Prepares accurate and complete reports in a timely manner
Handles or assists in the receiving, recording, preparation and follow‑up of work orders to facilitate residents’ service requests
Assists in the inspections of vacant apartments and takes appropriate action to prepare them for market‑ready status
Promotes resident retention by assisting with the renewal program
Performs periodic inspection of common areas, including balcony/patio inspections
Reports any observed maintenance problem(s)
Assists in planning and preparation of resident functions
Stays informed and complies with all policies and procedures outlined in the operations manual
Adheres to and complies with company safety policies and rules and utilizes safety equipment as required
Assumes duties of Community Director, as directed
Always courteous and helpful to residents, prospective residents and co‑workers
Has reliable transportation to attend meetings, purchase and pick up supplies
Has a mode of communication to be contacted at home and to respond in cases of emergency
Available for overtime, weekend, holiday, and evening work
Willing to be assigned to other Highmark communities, as needed
Performs other duties as assigned by Community Director
Travel and overnight stays may be required
Qualifications
High school diploma or equivalent
Mathematical skills (high school level) to calculate pro‑rations, bank deposits, etc.
Excellent verbal and written communication skills
Proficiency in Microsoft Office (Word & Excel), Outlook and internet
Apartment management experience preferred
Strong proficiency in property management software (preferably Yardi)
Leadership and team‑building skills
Valid driver’s license
Reliable transportation for meetings and supplies
Mode of communication for home contact and emergency response
Benefits
Continuous professional development and regular career progression sessions
Competitive pay for the market
Monthly bonus opportunities for all site associates
30% associate rent discount
Medical, Dental & Vision benefits effective the 1st of the month following 30 days of full‑time employment
Company‑provided life insurance, short‑term and long‑term disability coverage
Flexible Spending accounts
401(k) eligibility after 90 days, with 4% Highmark match
Professional certification & tuition reimbursement
Vacation, Sick and Personal Time off available after 90 days
10 paid holidays
Paid parental leave
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Responsibilities The Assistant Property Manager performs community accounting functions and assists in the administration, leasing and supervision of personnel. Key tasks include:
Collects and secures rental payments
Scans daily bank deposits and verifies accuracy
Assists Community Director with daily rate approvals in Yieldstar
Inputs daily activity transactions in Yardi and clears any outstanding validations
Prepares accounting records and reports, including deposit accounting and monthly close out
Verifies accuracy of move‑outs for integration with rental collection company
Delivers late rent letters and notices to vacate, and personally contacts all residents with unpaid or owed rent daily
Responsible for bad debt collection until no longer applicable
Assists in eviction process and follows orderly and timely policies for local municipalities
Enters activity into Yardi in relation to the daily, weekly & monthly checklists – Enters Skip Watch information if applicable
Assists Community Director with Apartment Ratings responses
Assists team in achieving positive SatisFact scores
Assists with leasing duties, including showing apartments and preparing leases via e‑signature if applicable
Maintains organized community office files
Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management (e.g., Fair Housing, collections, evictions, towing and pool enclosures)
Prepares accurate and complete reports in a timely manner
Handles or assists in the receiving, recording, preparation and follow‑up of work orders to facilitate residents’ service requests
Assists in the inspections of vacant apartments and takes appropriate action to prepare them for market‑ready status
Promotes resident retention by assisting with the renewal program
Performs periodic inspection of common areas, including balcony/patio inspections
Reports any observed maintenance problem(s)
Assists in planning and preparation of resident functions
Stays informed and complies with all policies and procedures outlined in the operations manual
Adheres to and complies with company safety policies and rules and utilizes safety equipment as required
Assumes duties of Community Director, as directed
Always courteous and helpful to residents, prospective residents and co‑workers
Has reliable transportation to attend meetings, purchase and pick up supplies
Has a mode of communication to be contacted at home and to respond in cases of emergency
Available for overtime, weekend, holiday, and evening work
Willing to be assigned to other Highmark communities, as needed
Performs other duties as assigned by Community Director
Travel and overnight stays may be required
Qualifications
High school diploma or equivalent
Mathematical skills (high school level) to calculate pro‑rations, bank deposits, etc.
Excellent verbal and written communication skills
Proficiency in Microsoft Office (Word & Excel), Outlook and internet
Apartment management experience preferred
Strong proficiency in property management software (preferably Yardi)
Leadership and team‑building skills
Valid driver’s license
Reliable transportation for meetings and supplies
Mode of communication for home contact and emergency response
Benefits
Continuous professional development and regular career progression sessions
Competitive pay for the market
Monthly bonus opportunities for all site associates
30% associate rent discount
Medical, Dental & Vision benefits effective the 1st of the month following 30 days of full‑time employment
Company‑provided life insurance, short‑term and long‑term disability coverage
Flexible Spending accounts
401(k) eligibility after 90 days, with 4% Highmark match
Professional certification & tuition reimbursement
Vacation, Sick and Personal Time off available after 90 days
10 paid holidays
Paid parental leave
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