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Account Manager - State Farm Agent Team Member

April Welch - State Farm Agent, Englewood, CO, United States


Account Manager/Agent's Executive Assistant

As the Account Manager/Agent's Executive Assistant with April Welch, you equip our agency to continually achieve its goals. You empower our agency by working closely with the agent creating a working duo team that works on the efficient execution while freeing up the agent. The agent's executive assistant reflects the agency leadership and a conduit to the agent in managing the day-to-day operations of multiple businesses while maintaining the agent well informed. The Executive Assistant will also work closely with location managers and corporate departments. Responsibilities: Managing agent's calendar & email correspondence. Scheduling & tracking & overseeing payroll & bookkeeping, assuring all gets done on a timely basis. Human Resources - tracking PTO, Health Benefits, onboarding team, updating Handbook. Booking Travel Arrangements personal and professional Overseeing business tracking reports are done on a timely basis meeting deadlines. Coordinating day-to-day business operations with various agency managers, employees & corporate executives. Visiting and working from two & maybe three agencies developing strong relationships with managers & employees. Provide prompt, accurate, and friendly customer service as needed. Service can include responding to inquiries regarding insurance availability, coverages, policy changes, transfers, claims and billing clarification (as needed). Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. Qualifications: Excellent communication skills - written, verbal, and listening Bilingual English & Spanish (preferred but not required) Some experience with bookkeeping, taxes, spreadsheets, travel, etc is required Highly organized and detail-oriented Experience in customer service required. Proactive in problem-solving Able to work with multiple location managers & employees Strong technology skillsets Able to coordinate & collaborate with multiple location managers & employees to achieve agency goals. Candidate must be able to commute to both Lakewood and Greenwood Village office when needed. Candidate is required or must be willing to get licensed. This posting is for a Full-Time role but we are also open to Part-Time availability. If hired as part time, please note that benefits will not apply. Compensation: $24.00 - $28.00 per hour About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Lakewood, CO. We look forward to speaking with you!