Leasing Consultant - Lease Up
Axis Residential, Idaho Falls, ID, United States
Who We Are:
Axis Residential is a forward-thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. We are an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents. Our success is a result of our team and culture – we take a relational and entrepreneurial approach to business and value authentic, curious, natural leaders who enjoy making a difference.
The Position We are seeking a relational and motivated
Leasing Consultant
for our brand new 55+ active adult lease‑up community –
Affinity at Idaho Falls . Through relationship selling, the Leasing Consultant will drive occupancy of the community to meet both short‑term and long‑term leasing goals and build strong rapport with prospective and current residents.
Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk‑ins, and appointments.
Receive inbound phone/email inquiries, listening with intent to gather information and curate a personalized, “Affinitized” experience.
Ensure complete and accurate prospect information is collected, entered, and updated in the sales management system consistently.
Conduct individualized tours tailored to each prospective resident’s needs and interests, utilizing staff, residents, ambassadors, and daily activities.
Perform daily, meaningful prospect follow‑up in accordance with Affinity expectations and standards through phone calls, personalized next steps, Sales Mail, notes, etc.
Coordinate depositor‑related creative follow‑up and engagement.
Maintain a community culture focused on enhancing residents’ way of life while providing excellent customer service and a supportive home environment.
Support the community by hosting and participating in on‑site events for residents and prospects.
Build meaningful strategic partnerships with businesses, service providers, and senior housing communities in the local area.
Coordinate and participate in off‑site sales and marketing events for potential residents and strategic partners.
Use the on‑site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information.
In partnership with team members, execute marketing activities and events to drive traffic to the property, including prospect‑facing events, resident and realtor referral programs, outreach, online and social media marketing tools, and other property‑specific plans.
Ensure all online advertisements and postings are accurate and up to date.
Evaluate and shop competitors quarterly to understand the competitive landscape and our strategic position.
Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
Observe the condition of the grounds, buildings, and model apartments on a regular basis and report any irregularities or maintenance needs to the Community Director.
Comply with all company policies/procedures and Fair Housing Laws.
Other Duties This job profile is not intended to be an all‑inclusive list of duties; additional tasks may be requested to meet organizational needs.
What We Are Seeking
Relational, influential Leasing Consultant who builds and sustains strong rapport with residents and team members.
Team player who embraces a “we over me” mindset.
Determined, ambitious, and self‑motivated.
Excellent customer service and interpersonal skills.
Preferred experience in residential property management, retail, sales, or customer service.
Excellent communication skills; proficient in speaking, reading, and writing in English.
Strong computer skills, including MS Office, property management software (e.g., Yardi, On‑Site), and CRM solutions.
Willingness to work evenings and weekends as necessary.
High School diploma or equivalency certificate.
Valid driver’s license and insured, operable vehicle.
Compensation And Benefits
Competitive pay (based on experience).
Monthly bonus incentive.
Annual performance review with potential merit increase.
Medical, Dental, & Vision insurance – 100% employer‑paid monthly premiums for associates.
Flexible Spending Accounts for healthcare and dependent care.
Disability, AD&D, and Life insurance.
401(k) with 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.
Physical Requirements
Sitting: 3‑7 hours/day.
Walking: 1‑3 hours/day.
Climbing: 0‑3 hours/day, stairs.
Lifting: 10‑25 lbs. occasionally.
Endurance: light to moderate energy.
Manual Dexterity: frequent fine motor skills.
Near Vision: minimal near vision.
Environmental and Safety Factors
Work is primarily indoors in a temperature‑controlled environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
Frequent exposure to typical office noise levels; infrequent exposure to high‑volume office equipment.
Pace of work: fast, multi‑tasking, pressure‑paced environment.
Driving: exposure to conditions related to operating a motor vehicle.
Here at Axis Residential, we are committed to offering an inclusive and accessible experience for all job applicants and associates. We are proud to be an equal opportunity employer, and we do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation for the job application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department.
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Axis Residential is a forward-thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. We are an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents. Our success is a result of our team and culture – we take a relational and entrepreneurial approach to business and value authentic, curious, natural leaders who enjoy making a difference.
The Position We are seeking a relational and motivated
Leasing Consultant
for our brand new 55+ active adult lease‑up community –
Affinity at Idaho Falls . Through relationship selling, the Leasing Consultant will drive occupancy of the community to meet both short‑term and long‑term leasing goals and build strong rapport with prospective and current residents.
Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk‑ins, and appointments.
Receive inbound phone/email inquiries, listening with intent to gather information and curate a personalized, “Affinitized” experience.
Ensure complete and accurate prospect information is collected, entered, and updated in the sales management system consistently.
Conduct individualized tours tailored to each prospective resident’s needs and interests, utilizing staff, residents, ambassadors, and daily activities.
Perform daily, meaningful prospect follow‑up in accordance with Affinity expectations and standards through phone calls, personalized next steps, Sales Mail, notes, etc.
Coordinate depositor‑related creative follow‑up and engagement.
Maintain a community culture focused on enhancing residents’ way of life while providing excellent customer service and a supportive home environment.
Support the community by hosting and participating in on‑site events for residents and prospects.
Build meaningful strategic partnerships with businesses, service providers, and senior housing communities in the local area.
Coordinate and participate in off‑site sales and marketing events for potential residents and strategic partners.
Use the on‑site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information.
In partnership with team members, execute marketing activities and events to drive traffic to the property, including prospect‑facing events, resident and realtor referral programs, outreach, online and social media marketing tools, and other property‑specific plans.
Ensure all online advertisements and postings are accurate and up to date.
Evaluate and shop competitors quarterly to understand the competitive landscape and our strategic position.
Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
Observe the condition of the grounds, buildings, and model apartments on a regular basis and report any irregularities or maintenance needs to the Community Director.
Comply with all company policies/procedures and Fair Housing Laws.
Other Duties This job profile is not intended to be an all‑inclusive list of duties; additional tasks may be requested to meet organizational needs.
What We Are Seeking
Relational, influential Leasing Consultant who builds and sustains strong rapport with residents and team members.
Team player who embraces a “we over me” mindset.
Determined, ambitious, and self‑motivated.
Excellent customer service and interpersonal skills.
Preferred experience in residential property management, retail, sales, or customer service.
Excellent communication skills; proficient in speaking, reading, and writing in English.
Strong computer skills, including MS Office, property management software (e.g., Yardi, On‑Site), and CRM solutions.
Willingness to work evenings and weekends as necessary.
High School diploma or equivalency certificate.
Valid driver’s license and insured, operable vehicle.
Compensation And Benefits
Competitive pay (based on experience).
Monthly bonus incentive.
Annual performance review with potential merit increase.
Medical, Dental, & Vision insurance – 100% employer‑paid monthly premiums for associates.
Flexible Spending Accounts for healthcare and dependent care.
Disability, AD&D, and Life insurance.
401(k) with 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.
Physical Requirements
Sitting: 3‑7 hours/day.
Walking: 1‑3 hours/day.
Climbing: 0‑3 hours/day, stairs.
Lifting: 10‑25 lbs. occasionally.
Endurance: light to moderate energy.
Manual Dexterity: frequent fine motor skills.
Near Vision: minimal near vision.
Environmental and Safety Factors
Work is primarily indoors in a temperature‑controlled environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
Frequent exposure to typical office noise levels; infrequent exposure to high‑volume office equipment.
Pace of work: fast, multi‑tasking, pressure‑paced environment.
Driving: exposure to conditions related to operating a motor vehicle.
Here at Axis Residential, we are committed to offering an inclusive and accessible experience for all job applicants and associates. We are proud to be an equal opportunity employer, and we do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation for the job application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department.
#J-18808-Ljbffr