HIM Representative (65748)
United Digestive, Atlanta, GA, United States
GENERAL SUMMARY OF DUTIES:
Responsible for all duties revolving around the management of patient Medical Records.
REPORTS TO: HIM Supervisor
RESPONSIBILIITES Duties Include But Are Not Limited To
Accurately files dictations, lab results, endoscopy/hospital reports, all faxes and any other patient related correspondence from Document Import in a timely manner; ensuring document names and dates are updated.
Files scanned patient records received from Iron Mountain Image on Demand
Faxes Office Visit Notes to referring providers as directed by the HIM Supervisor
Tasks filed items as appropriate
Ensures all documents received before 3:00 pm are filed the same day and tasked appropriately
Prints, mails and/or faxes approved record requests to patients or other medical facilities
Ensures that attorney records requests received are appropriately directed to the HIM Supervisor
Works with HIM Supervisor and Office Manager(s) to coordinate off-site record storage and retrieval
Answers emails and voicemails and returns patient calls in a timely and efficient manner
Ensures tasks are completed daily
Completes requests for information from other United Digestive staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
Abides by and promotes HIPAA compliance; maintains strict confidentiality with regards to patient information
Meets or exceeds quality and productivity standards as set by the HIM Supervisor and Director of Clinic Operations
Participates in staff meetings as directed by the HIM Supervisor
Participates in marketing activities as directed by the HIM Supervisor
Cross trains and performs other office functions as directed by the HIM Supervisor
Any other duties and/or special projects as assigned
Required Education, Skills, & Experience High school diploma or GED, 2-3 years of specialty clinical experience, gastroenterology experience preferred. HIM Representative must be computer literate and able to operate EHR Systems and multiple Microsoft Office applications.
Additional Skills And Experience HIM Representative must be able to:
Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
Displays a professional outgoing warm and helpful attitude
Possesses compassion for dealing with people who are ill and need help
Plan, prioritize, and complete multiple tasks as delegated by the HIM Supervisor
Work under pressure; assess, respond, and communicate issues in a timely manner
Communicate clearly with patients and coworkers through the telephone, email, and in-person
Interpret and apply clinical and non-clinical policies and procedures
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS Requires sitting and standing associated with a normal office environment; travel within the Metro area required.
DRUG FREE WORKPLACE United Digestive is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening.
EQUAL OPPORTUNITY EMPLOYER United Digestive is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.
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REPORTS TO: HIM Supervisor
RESPONSIBILIITES Duties Include But Are Not Limited To
Accurately files dictations, lab results, endoscopy/hospital reports, all faxes and any other patient related correspondence from Document Import in a timely manner; ensuring document names and dates are updated.
Files scanned patient records received from Iron Mountain Image on Demand
Faxes Office Visit Notes to referring providers as directed by the HIM Supervisor
Tasks filed items as appropriate
Ensures all documents received before 3:00 pm are filed the same day and tasked appropriately
Prints, mails and/or faxes approved record requests to patients or other medical facilities
Ensures that attorney records requests received are appropriately directed to the HIM Supervisor
Works with HIM Supervisor and Office Manager(s) to coordinate off-site record storage and retrieval
Answers emails and voicemails and returns patient calls in a timely and efficient manner
Ensures tasks are completed daily
Completes requests for information from other United Digestive staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
Abides by and promotes HIPAA compliance; maintains strict confidentiality with regards to patient information
Meets or exceeds quality and productivity standards as set by the HIM Supervisor and Director of Clinic Operations
Participates in staff meetings as directed by the HIM Supervisor
Participates in marketing activities as directed by the HIM Supervisor
Cross trains and performs other office functions as directed by the HIM Supervisor
Any other duties and/or special projects as assigned
Required Education, Skills, & Experience High school diploma or GED, 2-3 years of specialty clinical experience, gastroenterology experience preferred. HIM Representative must be computer literate and able to operate EHR Systems and multiple Microsoft Office applications.
Additional Skills And Experience HIM Representative must be able to:
Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
Displays a professional outgoing warm and helpful attitude
Possesses compassion for dealing with people who are ill and need help
Plan, prioritize, and complete multiple tasks as delegated by the HIM Supervisor
Work under pressure; assess, respond, and communicate issues in a timely manner
Communicate clearly with patients and coworkers through the telephone, email, and in-person
Interpret and apply clinical and non-clinical policies and procedures
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS Requires sitting and standing associated with a normal office environment; travel within the Metro area required.
DRUG FREE WORKPLACE United Digestive is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening.
EQUAL OPPORTUNITY EMPLOYER United Digestive is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.
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