AVP, Credit Sales Manager (Tampa/Orlando)
Synchrony, Florida, NY, United States
Role Summary/Purpose
This field sales position is responsible for selling Regional & Store level client leadership on the benefits of our products so that they will in turn drive product engagement and in store execution to accomplish/exceed credit goals. The position requires maintaining relationships through effective and timely communication, attending market/store meetings, developing in‑store product execution strategies/action plans, and ensuring regional strategies are effectively rolled out to stores.
This position covers a territory in Florida comprised of the Tampa and Orlando areas. Must live in the territory.
Essential Responsibilities
Drive application volume to meet/exceed goals – measured as percent increase to Op Plan.
Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals.
Enhance implementation of in‑store marketing programs; conduct on‑going training.
Develop credit awareness programs with store/market management.
Audit store signage point of sale material for compliance purposes and communicate issues accordingly.
Support Client Program Manager and client team initiatives.
Compile and present results of on‑going credit programs; manage travel and marketing budgets.
Attend/support store opening and relocation events. Develop and maintain key external client relationships at store, market, and regional levels.
Maximize/leverage credit support and commitment at store level.
Develop annual marketing plan for stores to support business goals.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements
Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management.
Minimum of 3 years of field or outside sales experience.
Minimum of 2 years Client Relationship Management experience.
Minimum of 2 years’ experience developing presentations and pitching to all levels of management.
Proficiency with MS Word, Excel, and PowerPoint.
Willing to travel up to 75% of the time.
Must live in territory.
Desired Characteristics
Excellent negotiation and client relationship skills.
Openness to coaching and ability to learn quickly.
Customer focused mindset with ability to respond quickly to customer needs.
Exceptional interpersonal communication skills (written, oral, nonverbal).
Private Label Sales and Marketing experience will be a plus. Strong finance business/industry acumen.
Grade/Level: 10
The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Our Way Of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in‑person engagement activities such as weekly business or team meetings, training and culture events.
Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Job Family Group Sales
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This position covers a territory in Florida comprised of the Tampa and Orlando areas. Must live in the territory.
Essential Responsibilities
Drive application volume to meet/exceed goals – measured as percent increase to Op Plan.
Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals.
Enhance implementation of in‑store marketing programs; conduct on‑going training.
Develop credit awareness programs with store/market management.
Audit store signage point of sale material for compliance purposes and communicate issues accordingly.
Support Client Program Manager and client team initiatives.
Compile and present results of on‑going credit programs; manage travel and marketing budgets.
Attend/support store opening and relocation events. Develop and maintain key external client relationships at store, market, and regional levels.
Maximize/leverage credit support and commitment at store level.
Develop annual marketing plan for stores to support business goals.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements
Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management.
Minimum of 3 years of field or outside sales experience.
Minimum of 2 years Client Relationship Management experience.
Minimum of 2 years’ experience developing presentations and pitching to all levels of management.
Proficiency with MS Word, Excel, and PowerPoint.
Willing to travel up to 75% of the time.
Must live in territory.
Desired Characteristics
Excellent negotiation and client relationship skills.
Openness to coaching and ability to learn quickly.
Customer focused mindset with ability to respond quickly to customer needs.
Exceptional interpersonal communication skills (written, oral, nonverbal).
Private Label Sales and Marketing experience will be a plus. Strong finance business/industry acumen.
Grade/Level: 10
The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Our Way Of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in‑person engagement activities such as weekly business or team meetings, training and culture events.
Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Job Family Group Sales
#J-18808-Ljbffr