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Enterprise Restaurant CSM: Growth, Retention & ROI (Remote)

Palona, New York, NY, United States


A cutting-edge technology company in New York seeks a Customer Success Manager to drive retention and expansion for multi-unit restaurants. You will manage the post-sale lifecycle, ensuring successful deployment and adoption of the AI platform. The ideal candidate has 4–8 years in a similar role, experience in B2B SaaS, and a strong understanding of the restaurant technology ecosystem. This position offers comprehensive benefits including health care, a retirement plan, and a work from home option. #J-18808-Ljbffr