Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking a motivated candidate to join our fast-growing Events division, Total Management Events.
With a wealth of experience behind us, synergistic supporting services and our company values Total Management Events offers a service that is uncompromised in delivering seamless, well considered, high quality event solutions to global corporate clients, leading brands, and industry names.
At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence.
ROLE OVERVIEW
As Event Director, you will lead the successful delivery of events across our key accounts, while managing and inspiring the events team to drive exceptional outcomes. This hands‑on, multifaceted role offers the opportunity to create innovative concepts, oversee large-scale budgets, and shape the future of our event portfolio.
You will play a pivotal role in strategic business development, including onboarding new accounts and strengthening relationships with our existing clients while also taking active hands‑on leadership for our most important event projects. By thinking creatively and proactively, you will contribute to the growth of the business, providing valuable support to the leadership team and fostering collaboration across departments.
Your focus will be on ensuring seamless project delivery, maintaining high levels of customer satisfaction, and tailoring solutions to meet client needs. Through building strong relationships and gaining a deep understanding of client requirements, you will overcome challenges and consistently deliver first‑class service that sets us apart.
SKILLS & ATTRIBUTES
10+ Years experience delivering Brand Experiences, Meetings, Incentives, Conferences, and Expositions globally
5+ Years producing for an event or marketing agency
Crafting comprehensive proposals and delivering creative, compelling client pitches.
Proven expertise in managing RFPs with precision and professionalism.
Strong knowledge of AV and production processes to ensure seamless event execution.
Exceptional skills in event operations, including the implementation and execution of efficient processes.
In‑depth understanding of global venues, complemented by excellent research capabilities.
Demonstrated expertise in managing complex, large‑scale budgets (over $1M) across multiple currencies.
Proficiency in forecasting and revenue projection to support strategic planning.
Expertise in business development, including identifying new opportunities, nurturing client relationships, and driving revenue growth.
Commitment to maintaining and enhancing company standards, ensuring brand consistency internally and externally.
Exceptional time management, problem‑solving, and organizational skills.
Ability to anticipate needs, prioritize tasks effectively, and meet tight deadlines.
Proactive and adaptable with a "can‑do" attitude and willingness to take initiative.
A creative and structured mindset that thrives under pressure.
Focus on delivering outstanding customer experiences with a dedication to exceeding expectations.
Strong line management skills, with experience leading teams of 4 or more.
Excellent written and verbal communication skills, with fluency in English essential; proficiency in additional languages is an advantage.
Advanced proficiency in IT tools, including Microsoft Word, Excel, Salesforce, and PowerPoint.
THE IMPACT YOU CAN HAVE
Build and Strengthen Relationships – As the cornerstone of all new and existing relationships, you’ll cultivate trust and collaboration with clients, partners, and stakeholders. Your ability to multitask and excel in a fast‑paced environment ensures the seamless delivery of projects, even under tight deadlines.
Lead with Adaptability and Efficiency – By proactively addressing challenges and inspiring your team, you will guide the company toward achieving its strategic goals. Your leadership sets the tone for operational excellence and continuous improvement.
Drive Business Development and Customer Experience – Possessing a results‑oriented approach, you will identify growth opportunities, exceed targets, and elevate the customer and client journey. Your commitment to delivering exceptional experiences will leave a lasting impression and amplify the company's success.
WHY TOTAL MANAGEMENT
We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee‑focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work 2024.
WHAT IS ON OFFER
Hybrid working, 4 days in the office and 1 day from home
Additional 14 days per year work from home
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In Summary: Event Director will lead the successful delivery of events across our key accounts . Role offers the opportunity to create innovative concepts, oversee large-scale budgets, and shape the future of our event portfolio . You will play a pivotal role in strategic business development, including onboarding new accounts and strengthening relationships with existing clients .
En Español:
Total Management Group es ampliamente reconocido como un proveedor líder mundial de soluciones para eventos y viajes. Actualmente buscamos a un candidato motivado para unirse a nuestra división de Eventos en rápido crecimiento, Total Management Events. Con una gran experiencia detrás de nosotros, los servicios de soporte sinérgicos y nuestros valores empresariales, Total management events ofrece un servicio que es intransigente en el suministro fluido, bien considerado y de alta calidad de las soluciones de eventos a clientes corporativos globales, marcas líderes y nombres de la industria. En Total management group tienes la oportunidad de unirte a un equipo creativo y dinámico, proporcionando experiencias únicas y personalizadas, elevando las relaciones existentes y buscando excelencia. ROLE OVERIEW Como director de eventos ordinario, liderarás la entrega exitosa de eventos en todas las cuentas clave, mientras manejas e inspiras al equipo para generar resultados excepcionales. Al pensar de manera creativa y proactiva, usted contribuirá al crecimiento del negocio, proporcionando un valioso apoyo al equipo de liderazgo y fomentando la colaboración entre los departamentos. SKILLS & ATTRIBUTES 10+ años de experiencia en la entrega de Experiencias de marca, reuniones, incentivos, conferencias y exposiciones a nivel mundial 5 + años de producción para un evento o agencia de marketing Crear propuestas completas y entregar acuerdos creativos y convincentes con los clientes. Conocimiento comprobado en el manejo de RFPs con precisión y profesionalidad. Un conocimiento sólido de AV y procesos de producción que nos distingue. Habilidades excepcionales en las operaciones de eventos, incluida la implementación y ejecución de procesos eficientes. Una comprensión profunda de espacios globales, complementada por excelentes capacidades de investigación. Su capacidad para multitarea y sobresalir en un entorno acelerado asegura la entrega fluida de proyectos, incluso bajo plazos ajustados. Lidera con Adaptabilidad y Eficiencia Al abordar proactivamente los desafíos e inspirar a su equipo, guiará a la empresa hacia el logro de sus objetivos estratégicos. Su liderazgo establece el tono para la excelencia operativa y la mejora continua. Conducir el desarrollo empresarial y la experiencia del cliente