Search Specialist - eCommerce Operations & Digital Marketing

Job Title: Search Specialist - eCommerce Operations & Digital Marketing Location: Hybrid - In-office on Mondays & Wednesdays, Remote on Tuesdays, Thursdays & Fridays (Equipment Provided) Schedule: Monday - Friday | Standard business hours (Eastern Time preferred) Compensation: $41.38/hour + weekly Tentative Start Date: March 30, 2026 About the Role The Search Specialist is a key member of the team responsible for improving the internal search experience on a B2B pharmaceutical distribution eCommerce platform . This role focuses on enhancing product discoverability, relevance, and conversion through data-driven search optimization . The Search Specialist partners with cross-functional teams to ensure search strategies align with business KPIs while delivering a seamless eCommerce experience. Essential Duties Analyze on-site search data to identify trends, optimization opportunities, and actionable insights. Monitor search performance metrics to support a best-in-class search experience . Optimize multiple sets of search rules, relevance algorithms, and AI/ML models to improve search result relevance. Collaborate with product, UX, data science, sales, content, assets, merchandising, and marketing teams to refine search strategies. Support management and evolution of AI/ML-driven search models and automation tools . Troubleshoot search-related issues and partner with technical teams for resolution. Document search governance, operational workflows, and best practices . Assist with search testing, QA, and performance validation during enhancements or new feature launches. Communicate insights and recommendations effectively to both technical and non-technical stakeholders. Qualifications 2-5 years of experience in search relevance, merchandising, SEO, or a related field . Experience with Coveo or similar enterprise search platforms is a plus. Experience working with or supporting AI/ML models is a plus. Strong analytical skills with the ability to translate data into actionable insights. Excellent written and verbal communication skills . Familiarity with B2B eCommerce or digital merchandising is preferred. Pharmaceutical or healthcare experience is a plus. Strong organization skills and the ability to manage multiple projects in a fast-paced environment.