Director of Sales Operations

The Director of Sales Operations is responsible for optimizing sales performance by driving strategy, process, analytics, and cross‑functional alignment. This role partners closely with Sales, Finance, Marketing, and Leadership to ensure scalable growth and operational efficiency.

Essential Duties and Responsibilities

• Lead sales planning, forecasting, and performance analysis.
• Develop and manage sales KPIs, dashboards, and reporting.
• Optimize sales processes, tools, and systems (CRM, pipelines, etc.).
• Partner with Finance on revenue planning and compensation structures.
• Identify gaps in performance and implement scalable solutions.
• Support go‑to‑market strategy and execution.
• Drive alignment between Sales, Marketing, and Operations.

Qualifications and Required Skills

• 7–10+ years in Sales Operations, Revenue Operations, or a similar field.
• Strong analytical and data‑driven mindset.
• Experience with CRM systems (e.g., Salesforce) and reporting tools.
• Proven ability to scale processes in a growing organization.
• Strong cross‑functional leadership and communication skills.

Physical Demands and Work Environment

While performing the duties of this position, the employee is regularly required to talk or hear, use hands or fingers to handle objects, tools, or controls, and may need to stand, walk, sit, or reach. The employee must occasionally lift and/or move up to 15 pounds. Vision and hearing abilities, as well as noise level, are described above.

Additional Information

This job description does not create a contract, implied or otherwise, and the employment relationship is at‑will. The requirements listed represent the minimum baseline; the role may evolve as business needs change.

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