Indigo Beam is hiring: Technical Writer in Houston

This is a remote position.

Technical Writer
Location: Texas (Remote) – a few trips to Houston will likely be required.

Job Type: Contract (40h/week)

Job Summary
We are seeking a detail-oriented and skilled Technical Writer to create clear, concise, and user-friendly documentation for our products, systems, and internal processes. The ideal candidate has strong writing and editing skills, the ability to translate complex technical concepts into accessible content, and experience collaborating with cross-functional teams including Engineering, Product, Customer Support, and Operations.

This role is based in the United States and requires excellent written English, strong organizational skills, and the ability to manage multiple documentation projects in a fast-paced environment.

Key Responsibilities

Create, edit, and maintain technical documentation including user guides, product manuals, knowledge base articles, API documentation, SOPs, release notes, and training materials.

Work closely with engineers, product managers, designers, and subject matter experts to gather information and understand technical concepts.

Translate complex technical information into clear documentation tailored to different audiences, including end users, developers, and internal teams.

Organize and structure content to improve usability, consistency, and accessibility.

Review and revise existing documentation to ensure accuracy, completeness, and alignment with product updates.

Develop and maintain documentation standards, style guides, and content templates.

Support product launches by preparing documentation and release communications.

Conduct content audits and identify gaps in documentation coverage.

Manage documentation projects and meet deadlines across multiple initiatives.

Contribute to continuous improvement of documentation tools, workflows, and processes.

Required Qualifications

Bachelor’s degree in Technical Communication, English, Journalism, Communications, Computer Science, or a related field, or equivalent practical experience.

5+ years of experience as a Technical Writer, Documentation Specialist, Content Developer, or similar role.

Excellent written, editing, and proofreading skills in English.

Ability to understand and document technical concepts, systems, and workflows.

Experience working with cross-functional teams in a technology-driven environment.

Familiarity with documentation tools and content management systems.

Strong attention to detail and commitment to accuracy.

Ability to prioritize tasks and manage multiple projects effectively.

Preferred Qualifications

Experience writing software, SaaS, API, or developer documentation.

Familiarity with Markdown, HTML, XML, JSON, or documentation platforms such as Confluence, Notion, Zendesk, MadCap Flare, or Git-based documentation systems.

Understanding of Agile development environments.

Experience with UX writing, help center content, or knowledge management.

Basic understanding of software development lifecycle and technical terminology.

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En Español: Este es un puesto remoto. Technical Writer Location: Texas (Remote) Es probable que se requieran algunos viajes a Houston. Tipo de trabajo: contrato (40h/semana) Resumen de trabajo Buscamos un escritor técnico orientado al detalle y calificado para crear documentación clara, concisa y fácil de usar para nuestros productos, sistemas y procesos internos. El candidato ideal tiene fuertes habilidades de escritura y edición, la capacidad de traducir conceptos técnicos complejos en contenido accesible, SOPs, notas de lanzamiento y materiales de capacitación. Trabajar estrechamente con ingenieros, gerentes de productos, diseñadores y expertos en temas técnicos. Este papel requiere un excelente inglés escrito, fuertes competencias organizativas y la capacidad para gestionar múltiples proyectos de documentación en un entorno acelerado. Responsabilidades clave Crear, editar y mantener documentación técnica, incluidas guías de usuario, manuales de producto, artículos de base de conocimiento, documentación API, documentos de soporte, notaciones de liberación y material de formación. Trabaja en estrecha colaboración con ingeniarios, administradores de productos y servicios de atención al cliente, y comprender los conceptos técnicas. Transmite información técnica compleja a diferentes públicos, incluidos usuarios, desarrolladores y equipos internos. Crea, edita y mantenga la documentación, incluyendo guías técnicas, libros de trabajo, maneras de trabajo y sistemas de gestión de contenidos, aplicaciones de software, programas de comunicación, conocimientos básicos, conocimiento de los procesos de gestión y gestión de contenido, etc.