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Member-Focused Digital Experience Leader

Tapco Cu · Tacoma, WA, USA ·

Pay:
$22.05-$24.25/hr
Job type:
Full Time

A not-for-profit financial cooperative in Tacoma, Washington, is seeking a Senior Digital Support Specialist to enhance member experiences through technology support. This role involves providing second-level assistance across multiple channels, improving member relationships, and supporting digital account services. Ideal candidates possess strong analytical skills, experience in digital support, and a commitment to exceptional customer service. The position emphasizes teamwork and innovation with a starting pay of $22.05 - $24.25 per hour, plus benefits.
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