Technician, Broadcast Operations Center Job at SiriusXM in New York

About SiriusXM
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad‑supported audio entertainment experience for listeners – in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

How You’ll Make An Impact
As a Technician in the Broadcast Operations Center (BOC), you will be responsible for the operation and technical management of the systems in the Broadcast Operations Center and ensuring proper content delivery of all Talk, Music and News channels airing on our Sirius, XM and Web platforms. The BOC Technicians will be expected to help lead and create supporting documentation for support of 5‑Star Designated Jewel Events. Technicians will provide feedback and suggestions for training programs, create standard operating procedures documentation and create or update departmental workflows and drawings.

What You’ll Do

Work in our 24/7/365 operations centers to ensure proper delivery and support of all Talk, Music and News programming.

Demonstrate the ability to work independently and triage issues with minimal oversight.

Assist in the development of operations documentation ensuring all processes and procedures are detailed to integrate any new systems, components, or broadcast requirements.

Manage and properly escalate issues to BCC Managers.

Interface with other departments such as Programming, BCC, Media Engineering, UCC.

Live Studio support.

Utilize checklists and workflows the BOC technicians are responsible for utilizing.

Work with management to ensure consistent processes, procedures and protocols are applied across all locations to facilitate a common operating environment for all staff members. Oversee process adherence for groups involved with premiere live events.

What You’ll Need

0-2 years’ experience in operations or master control supervision at a major market Operations Center facility or broadcast network.

Experience in technical operation and an ability to interface with non‑technical operators.

Equivalent combination of education and experience preferred.

Ability to execute Disaster Recovery (Business Continuity) Sequence of events in relation to BOC responsibilities.

Strong written and verbal communication skills.

Strong organizational skills and attention to details.

Positive attitude and strong work ethic.

Ability to make quick informed decisions during times of uncertainty or last minute requests.

Familiarity with broadcast automation systems.

Knowledge of audio production systems and digital audio storage.

Thorough understanding of digital audio routing systems.

Technical knowledge of satellite, ISDN, IP CODEC, TS over IP and other transmission technologies.

Familiarity with Google Office suite (Docs, Sheets, Sites, Forms, Calendar, Drive & Slides).

Working knowledge of Lucid, Visio, CAD or other signal flow software is a plus.

Must have legal right to work in the U.S.

This position requires the use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). As required by ITAR, to perform this position you must be a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee.
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $76,100 to $99,900 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short‑term and long‑term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

R-2026-01-39

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In Summary: As a Technician in the Broadcast Operations Center (BOC), you will be responsible for the operation and technical management of the systems . You will be expected to help lead and create supporting documentation for support of 5‑Star Designated Jewel Events . The position requires the use of information or access to hardware which is subject to the International Traffic in Arms Regulations .

En Español: SiriusXM y sus marcas (Pandora, SiriusxM Media, AdsWizz, Simplecast y Sirius XM Connect) están liderando una nueva era de entretenimiento y servicios de audio al ofrecer la experiencia más atractiva de subscripción y soporte publicitario para los oyentes en el automóvil, en casa y en cualquier lugar con dispositivos conectados. Los técnicos proporcionarán comentarios y sugerencias para programas de capacitación, crearán documentación sobre procedimientos operativos estándar y crearán o actualizarán flujos de trabajo departamentales y dibujos. Lo que harás Trabajará en nuestros centros de operaciones 24/7/365 para garantizar la entrega adecuada y el soporte de toda la programación de conversaciones, música y noticias. Demostrará su capacidad de trabajar independientemente y triaje los problemas con una supervisión mínima. Ayudará al desarrollo de documentación operacional asegurando que todos los procesos y procedimientos sean detallados para integrar cualquier nuevo sistema, componente o requisitos de transmisión. Administrará y escalará debidamente los problemas a los gerentes del BCC. Interface con otros departamentos como Programación, BCC, Ingeniería de Medios, UCC. Supervisar la adherencia al proceso para los grupos involucrados en eventos de estreno en vivo. Lo que necesitarás 0-2 años experiencia en operaciones o supervisión de control maestro en una instalación del Centro de Operaciones o red de radiodifusión de un mercado importante. Experiencia en operación técnica y capacidad de interfaz con operadores no técnicos. Se prefiere combinación equivalente de educación y experiencia. Capacidad para ejecutar Recuperación de Desastres (Continuidad de Negocio) secuencia de acontecimientos relacionada con las responsabilidades BOC. Fuertes habilidades de comunicación escrita y verbal. Forta actitud organizativa y atención a los detalles. Positiva y ética laboral fuerte. Habilidad para tomar decisiones rápidas informadas durante momentos de incertidumbre o solicitudes de última hora. Familiariedad con sistemas de automatización de transmisión. Conocimiento de sistemas de producción de audio y almacenamiento digital. Comprensión completa de los sistemas de rotación de audio digitales. En SiriusXM, consideramos cuidadosamente una amplia gama de factores al determinar la compensación, incluido su antecedente y experiencia. Estas consideraciones pueden hacer que su compensación varíe. Esperamos que el salario básico para este puesto esté en un rango de $76,100 a $99,900 y dependerá de sus habilidades, calificaciones y experiencias. Además, esta función puede ser elegible para incentivos discrecionales a corto y largo plazo. Alentamos a todos los candidatos interesados a solicitarlo. Nuestro objetivo en Sirius XM es proporcionar y mantener un entorno laboral que promueva el respeto mutuo, profesionalidad y cooperación.