Location: Celina, TX (periodic travel required)
Reports to: CEO
Compensation: $130,000–$150,000 base (commensurate with experience) + performance bonus tied to measurable operational and financial outcomes
About The Indoor Golf Shop
The Indoor Golf Shop (TIGS) is a vertically integrated leader in the golf simulator and indoor golf industry — spanning e-commerce, manufacturing, and custom installation. Across our brands (including SIGPRO and InHome Golf), we design, source, manufacture, and install premium golf simulator solutions for homeowners and commercial facilities nationwide. We partner with the top OEM brands in the industry and operate our own manufacturing and fabrication domestically.
Indoor golf is still in the early innings of mainstream adoption, and TIGS is positioned at the center of that growth. We are a founder‑led, high‑growth company that moves fast, holds a high bar, and invests in leaders who want to build something meaningful — not just manage something that already exists.
Role Summary
We are hiring a Director of CDI to lead and scale our Custom Design & Installation division. This is a high‑ownership leadership role responsible for operational execution, team development, margin performance, and cross‑functional alignment across every installed project.
You will oversee three functional teams — Project Management, Installation, and Design — comprising 15+ team members across multiple concurrent projects and geographies. You will inherit an established and growing team, with several key positions open and yours to hire. This role requires a hands‑on operator who can build systems, coach talent, and step into complex issues when needed.
Scope & Authority
CDI operates as its own P&L within TIGS. You will have full hiring authority over your team, direct ownership of operational and financial outcomes, and a seat at the leadership table with direct access to the CEO. This is not a role where decisions get routed through layers of approval — you will have the autonomy to make calls, implement changes, and move fast.
What You’ll Own
- Division leadership and talent development across PM, Install, and Design teams
- Install readiness standards, workflow design, and operating cadence across the full project lifecycle
- CDI gross margin performance, scope control, and change‑order management
- Cross‑functional alignment across Sales, Design, Operations, Procurement, Shipping, and Install
- Field execution quality, installation scheduling, and resource allocation
- KPI development, dashboard reporting, and data‑driven continuous improvement
Required Qualifications
- 7+ years in project‑driven operations (construction, AV/low‑voltage integration, specialty contracting, or similar)
- 3+ years leading PMs, field teams, or operational teams with direct P&L or margin accountability
- Proven track record of improving operational performance and scaling teams in a high‑growth environment
- Demonstrated ability to build systems, processes, and accountability structures
- Excellent cross‑functional communication and leadership skills
Preferred Qualifications
- Experience in AV integration, smart home systems, custom residential/commercial installations, or adjacent field operations
- Experience scaling multi‑market or national installation operations
- Familiarity with golf simulators, launch monitors, or related technology‑driven install environments
- PMP or similar certification
- Bachelor’s degree in business, construction management, engineering, or related field (practical experience prioritized)
What We Value
- High ownership and accountability — you run CDI like it’s yours
- Calm, decisive leadership under pressure: firm on standards, empathetic with people
- Process‑driven but practical: you create repeatability while adapting to real‑world job sites
- A bias toward action and continuous improvement — you don’t wait to be told what needs fixing
- Periodic travel for job sites, complex installs, escalations, and team development
- Fast‑paced environment with time‑sensitive installs and a high bar for execution
- Hands‑on leadership expected — this is not a desk‑only role
The Indoor Golf Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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