Business Operations Associate - Marketing Growth & Innovation
J.P. Morgan, New York, NY, United States
Embrace the challenge of adapting to shifting priorities and resources while supporting a dynamic team and using your operational acumen to drive efficiency at scale.
As a Business Operations Associate within Marketing Growth & Innovation (“MG&I”) you’ll drive operational excellence and challenge the status quo to deliver efficiencies and synergies across a diverse team of marketers and product managers. This role is ideal for someone who thrives in a fast-paced environment, is entrepreneurial in spirit, and isn’t afraid to push boundaries in a highly matrixed organization.
Job responsibilities
Continuously assess and enhance the health of our portfolio’s operations – where we can be driving better efficiencies and synergies, leverage automation/AI, streamline processes and enhance reporting
Engage with stakeholders across the organization to gather feedback and align operational initiatives with business needs
Collaborate across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
Champion Agile best practices throughout the Product Development Lifecycle, establishing and maintaining governance, processes, and tools that empower product teams to deliver measurable results and optimized productivity
Required qualifications, capabilities, and skills
2-3 years of professional experience in product operations, transformation, strategy consulting, or similar roles
Strong verbal and written communication skills; able to clearly and persuasively convey complex ideas. Demonstrated advanced storytelling abilities through compelling PowerPoint presentations and proficiency in Excel.
Self-starter with an entrepreneurial mindset and a bias to action
Strong relationship builder comfortable collaborating with and influencing leadership
Proven project management skills, with the ability to manage multiple priorities and meet deadlines
Intellectual curiosity and ability to quickly develop subject matter expertise in new areas
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
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As a Business Operations Associate within Marketing Growth & Innovation (“MG&I”) you’ll drive operational excellence and challenge the status quo to deliver efficiencies and synergies across a diverse team of marketers and product managers. This role is ideal for someone who thrives in a fast-paced environment, is entrepreneurial in spirit, and isn’t afraid to push boundaries in a highly matrixed organization.
Job responsibilities
Continuously assess and enhance the health of our portfolio’s operations – where we can be driving better efficiencies and synergies, leverage automation/AI, streamline processes and enhance reporting
Engage with stakeholders across the organization to gather feedback and align operational initiatives with business needs
Collaborate across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
Champion Agile best practices throughout the Product Development Lifecycle, establishing and maintaining governance, processes, and tools that empower product teams to deliver measurable results and optimized productivity
Required qualifications, capabilities, and skills
2-3 years of professional experience in product operations, transformation, strategy consulting, or similar roles
Strong verbal and written communication skills; able to clearly and persuasively convey complex ideas. Demonstrated advanced storytelling abilities through compelling PowerPoint presentations and proficiency in Excel.
Self-starter with an entrepreneurial mindset and a bias to action
Strong relationship builder comfortable collaborating with and influencing leadership
Proven project management skills, with the ability to manage multiple priorities and meet deadlines
Intellectual curiosity and ability to quickly develop subject matter expertise in new areas
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
#J-18808-Ljbffr