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Small Commercial Lines Account Manager

Foundation Risk Partners, California, MO, United States


Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Small Business Commercial Lines Account Manager to their LBW team in Valencia, CA.

Job Summary
The Account Manager is responsible for servicing a portfolio of small business commercial accounts, assisting P&C Producers with day‑to‑day account management, and providing clients with guidance and support to meet their insurance needs. This role requires in‑depth knowledge of commercial coverages, strong organizational skills, and the ability to independently manage servicing responsibilities while collaborating with internal teams, carriers, and vendors.

Key Responsibilities

Provide technical and service support to P&C Producers, with a focus on small business commercial clients

Manage client needs including coverage analysis, policy interpretation, endorsements, and quotations

Accompany P&C Producers on client and prospect meetings as requested

Complete and submit client applications; market accounts to appropriate carriers and follow up on quotations, endorsements, and policies

Order, issue, and verify binders, certificates, policies, and endorsements; ensure accurate delivery to clients with appropriate correspondence

Determine appropriate billing method (direct, agency, or premium financing) and invoice accordingly

Prepare summaries of insurance, proposals, schedules, and premium allocations

Process renewals according to agency procedures; occasionally take a lead role in renewal strategy, marketing, carrier negotiations, and client meetings

Review audits for accuracy and facilitate corrections between carriers and clients

Process incoming mail, emails, and phone requests promptly and professionally

Apply agency credit and collection policies, pursue timely payments, and request cancellations when necessary

Analyze cancellation requests, act to retain accounts when possible, and notify P&C Producers

Identify potential exposures to loss and recommend appropriate coverages in coordination with Producers

Maintain strong working relationships with clients, carriers, vendors, and internal team members

Stay current on industry trends, legislation, coverage changes, and insurance technology

Competencies & Qualifications

Active CA Property & Casualty Insurance license

Experience handling multiple lines of Commercial Insurance

Solid understanding of insurance products, markets, underwriting, and rating procedures

Advanced ability to analyze complex insurance situations and communicate recommendations clearly

Strong negotiation, presentation, and client‑service skills

Proficiency in Microsoft Outlook, Word, Excel, and Vertafore AMS360

Ability to multi‑task, work independently, and take ownership of client servicing

Comfortable working in a fast‑paced, team‑oriented environment

Excellent attendance and reliability expected

Ability to lead servicing efforts and direct others when necessary

This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees.

Pay Transparency Range

$65,000 - $80,000 USD

Disclaimer: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO)
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

FRP offers a comprehensive range of health‑related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

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