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Audio Visual Technician Job at Student Union, Inc. of SJSU in San Jose

Student Union, Inc. of SJSU, San Jose, CA, United States


Position Type:
Full Time Staff

Date Posted:
1/31/2025

Location:
San Jose, CA
Job Title: Audio Visual Technician
Department: AV Services
Supervisor: Manager - AV Services
Location: Student Union Administration
Classification Title: Full-time
FLSA Status: Non-Exempt
Grade: 3
Compensation - Hourly Rate: $20.96 - $31.96

The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

Mission
The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

Job Summary
The Audio Visual Technician is responsible for the first point of contact for clients and guests in an event space. They perform services such as the setup, operation, and strike of event spaces, audio, lighting, video, staging, electrical and/or other technical equipment, and provides high quality, efficient, and effective production of events within SU Facilities and other indoor/outdoor campus locations. Under direct supervision of the Assistant Manager, performs AV technical services and maintenance as assigned.

Essential Functions and Tasks
  • Provides AV support, services and resources including but not limited to set up, strike, and operation of audio, lighting, video, staging, electrical, and/or other technical equipment.
  • Supervises use of SU audio visual technical equipment by campus or outside groups during events.
  • Assists clients, guests, and/or other SU staff in operation of audiovisual systems.
  • Assists in maintenance, troubleshooting, and repair of technical systems and equipment.
  • Assists in training of other Audio-Visual Technicians and/or other SU staff in the operation of technical systems, including safety, and in monitoring of performance.
  • Assist Student Union Event Services team members in supporting all special event programs and services
  • Assist SU Operations team in the implementation of the protocols for safety, security building patrons during SU building events.
  • Participates in meetings as needed for the purpose of conveying and gathering information required to perform job functions.
  • Assist the Director of Facilities to report maintenance concerns and damage to equipment and resources.
  • Works with SUI Student Success and Assessment team to ensures learning outcomes are developed and assessed annually for the student staff.
  • Performs additional job-related duties as assigned.
Knowledge, Skills and Abilities (KSAs)
  • Basic understanding of sound, lighting, and video systems.
  • Basic understanding of electricity, including electrical theory and safety.
  • Basic understanding of staging and rigging principles and safety procedures.
  • Basic computer skills and basic understanding of Microsoft Office preferred.
  • Maintains professional attitude and conduct at all times as a customer service example for event clients and guests, and for other Event Services and Student Union staff.
  • Ability to rapidly acquire and develop skills and an ability to follow directions.
  • Good verbal and written communication skills and ability to prepare written reports as necessary.
  • Demonstrated ability to make decisions and judgements that will reflect positively on the Student Union.
  • Ability to work with little or no supervision and ability to direct the work of others.
  • Working knowledge of SU policies and procedures and familiarity with Occupational Health and Safety.
  • Experience in computer applications such as: Google Suite (Gmail, Docs, Slides, Sheets, Forms, etc.) Microsoft Office (Word, Excel, PowerPoint, etc.).
Physical Demands and Work Environment
  • The position works in a wide variety of environments including both a typical office as well as an outdoors and indoor facility program-oriented environment.
  • The physical demands of this position are described below
    • Sitting, walking, and standing for extended periods of time.
    • Twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).
    • Fall (Slip, Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
    • Physical ability to lift, carry, push, or pull objects frequently 10-25lbs, occasionally 26-50lbs.
    • Hearing and speaking to exchange information in person or on the telephone.
    • Frequently works in noisy environments.
    • Dexterity of hands, fingers, and wrist to operate a computer keyboard and calculator
  • The postion works a schedule based on business needs 7 a.m. - 11 p.m, Monday - Friday, will work evenings, weekends, and holidays as required. Must be able to work a flexible schedule including long and/or irregular hours
Minimum Qualifications
  • Requires an Associate of Arts, Science or General Studies degree with a minimum of 1 year of experience in technician role and responsible for technical assignments.
  • 1-2 years' experience in customer service-based environment.
  • Current CPR/First Aid and AED certifications required or must be obtained within the first month of employment.
  • A strong ear for sound variants and technical aptitude.
  • Scissor and Fork/High Lift certification. during first six months of employment.
Preferred Qualifications
  • Bachelor's degree with 1-2 years previous experience with live event production strongly preferred
  • Advanced knowledge of AV services and technical application of equipment.
  • 2 years' experience in customer service-based environment.


Benefits
This position is employed through Student Union at San Jose State University which offers an excellent benefits package including Medical, Dental & Vision insurance (fully paid on selected packages by the company for the employee and dependents), Life and Supplemental Insurance, Vacation, Sick Leave, paid Holidays, 403(b) retirement program, tuition reimbursement, employee development opportunities and more.

CSU COVID Policy
Employees must comply with the CSU Vaccination Policy ID #11030468 and SJSU Presidential Directive upon hiring. This policy requires that students, faculty and staff remain current on vaccination and boosters for which they are eligible or qualify for an Exemption from the vaccine requirement based on medical or religious exemption.

California State University (CSU) Learning & Development
Within the first month, all employees are required to complete the following compliance online training sessions through CSULearn, the University's employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from CSULearn@sjsu.edu.
i. Injury and Illness Prevention Program
ii. Discrimination and Harassment for Supervisors/Non-Supervisors
iii. Gender Equity and Title IX Prevention Program (Title IX)
iv. Data Security and FERPA
v. Mandated Reporters of Child Abuse

Equal Opportunity/Affirmative Action
The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Reasonable accommodations will be provided for applicants with disabilities who self- disclose.

Background Check and Fingerprinting
Student Union employees are required to undergo and completed a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work they will be doing.

In some cases the background check will include a credit check and/or a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor, Accurate Background

California Child Abuse and Neglect Reporting Act
All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

In Summary: The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San José State University in downtown San José, California . The Audio Visual Technician is responsible for the first point of contact for clients and guests in an event space . The position works in a wide variety of environments including both a typical office and indoor facility program-oriented environment .

En Español: Posición: Tipo de personal a tiempo completo Fecha publicada: 1/31/2025 Ubicación: San José, CA Título del trabajo: Departamento de Técnico Audiovisual en el centro de San Jose, California. Estas instalaciones incluyen el Edificio Díaz Compean Student Union Building, el Provident Credit Union Event Center y el Spartan Recreation and Aquatic Center. El Student Union, Inc. funciona como parte de la División de Asuntos Estudiantiles, y está dirigido por un Consejo de Directores. Bajo la supervisión directa del Administrador Asistente, realiza los servicios técnicos y el mantenimiento de sistemas audiovisuales según lo asignado. Funciones esenciales y tareas Proporciona soporte AV, servicios y recursos que incluyen pero no se limitan a la instalación, puesta en marcha y operación de equipos de audio, iluminación, video, montaje, eléctricos y/o otros equipos técnicos. Supervisa el uso de equipo técnico audiovisual de SU por parte de grupos externos o campus durante eventos. Ayuda a clientes, invitados y/u otro personal de SU en el funcionamiento de sistemas Audiovisivos. Auxiliar en mantenimiento, solución de problemas y reparación de sistemas y equipamientos técnicos. Conocimiento, habilidades y capacidades (KSAs) Comprensión básica de los sistemas de sonido, iluminación y vídeo. Comprensión básica de la electricidad, incluida la teoría eléctrica y la seguridad. Comprenimiento básico de los principios de puesta en escena y manipulación y procedimientos de seguridad. Se prefieren las habilidades informáticas básicas y la comprensión básicamente de Microsoft Office. Mantiene una actitud profesional y comportamiento en todo momento como un ejemplo de servicio al cliente para clientes e invitados del evento, y para otros Servicios de Eventos y personal de la Unión Estudiantil. La capacidad de adquirir y desarrollar rápidamente habilidades, así como la capacidad de seguir instrucciones. Buenas habilidades verbales y escritas de comunicación y capacidad de preparar informes por escrito según sea necesario. Torcer, doblar, subir, tirar, empujar, agachar, arrodillarse, arrastrar, rodar, equilibrar, alcanzar y coordinar (ojo, mano, pie). Caída (Slip, Trip) Condiciones que resultan en caídas (impactos) desde la altura o las superficies tradicionales de caminar y jugar. Capacidad física para levantar, llevar, presionar o tirar objetos con frecuencia 10-25 libras, ocasionalmente 26-50 libras. Escuchando y hablando para intercambiar información en persona o por teléfono. Frecuentemente trabaja en entornos ruidososos. Dexteridad de los dedos, manos y muñecas para operar un teclado y calculador La posición funciona según las necesidades del negocio a partir de 7 am - 11 pm, lunes - viernes, trabajará, fines de semana y días festivos como se requiere. 2 años de experiencia en entorno basado en el servicio al cliente. Beneficios Este puesto se emplea a través del Sindicato Estudiantil de la Universidad Estatal de San José, que ofrece un excelente paquete de beneficios incluido seguro médico, dental y visión (pagado totalmente en paquetes seleccionados por la compañía para el empleado y los dependientes), seguro de vida y suplemento, vacaciones, licencia médica, días festivos pagados, 403 b) programa de jubilación, reembolso de matrícula, oportunidades de desarrollo de empleados y más. La política CSU COVID Los empleados deben cumplir con la ID #11030468 y la directiva presidencial SJSU. Esta política requiere que los estudiantes, profesores y personal estén actuando sobre vacunas e impulsores para las cuales sean elegibles o calificen para una Exención del requisito de vacunación basada en exención religiosa. La Unión Estudiantil de la Universidad Estatal de San José (SJSU, por sus siglas en inglés) es un empleador comprometido a no discriminar sobre la base de edad, ascendencia, estatus de ciudadanía, color, credo, discapacidad, etnia, género, información genética, estado civil, condición médica, origen nacional, raza, religión o falta de ella, sexo, orientación sexual, transgénero o estatus veterano protegido consistente con las leyes federales y estatales aplicables. Esta política se aplica a todos los estudiantes, profesores y programas y actividades del personal SJSU. El título IX de las enmiendas a la Educación de 1972, y otras leyes federales y estatal prohíben la discriminación basada en el sexo en toda la educación y operadas por los programas criminales universitarios (tanto para menores como para administradores). En algunos casos, la verificación de antecedentes incluirá una comprobación del crédito y / o un chequeo por parte del Departamento de Vehículos Motorizados, así como una revisión de licencias y certificados cuando corresponda.