FL Studios LLC is hiring: Y7 Studio Associate in Los Angeles

Description
As a Studio Experience Associate, you are the heartbeat of the studio. You set the tone for every member and guest interaction; from the warm welcome at check-in, to ensuring the studio is clean, safe, and ready for every class. This is a service-first, community-driven role that blends operations, hospitality, and brand energy. You’ll thrive here if you’re passionate about wellness, love connecting with people, and can balance detail-oriented tasks with genuine human connection.

Requirements
Member & Guest Experience

Greet members, first-time visitors, and guests with warmth, professionalism, and brand pride.

Provide onboarding support for new visitors, including studio tours, class preparation, and account setup.

Proactively engage with members before and after classes to foster community and elevate the member experience.

Assist with locker support, retail inquiries, and account troubleshooting.

Studio Operations

Manage check-ins, bookings, payments, and waitlist procedures across studio platforms (Mindbody, ClubReady, or equivalent).

Support daily operations, including opening and closing the studio, laundry, restocking supplies, and light cleaning.

Partner with instructors and team members to ensure smooth class turnover and excellent in-class experience.

Maintain a safe, clean, and branded environment across all spaces (studios, restrooms, locker areas).

Brand Ambassadorship & Events

Uphold studio aesthetic and energy to align with brand presentation standards.

Represent the studio in the local community, supporting grassroots marketing, wellness fairs, and studio-hosted events.

Contribute to cultivating an inclusive and accessible community that celebrates diversity and encourages all voices

Qualifications

1+ year of customer service, hospitality, or fitness studio experience (preferred).

Passion for fitness, wellness, and building inclusive communities.

Excellent communication and interpersonal skills; ability to empathize and problem-solve in real time.

Tech-savvy: comfortable using tablets, POS systems, and scheduling software (training provided).

Highly reliable, punctual, and detail-oriented; thrives in fast-paced environments.

Flexible availability, including early mornings, evenings, weekends, and holidays.

Physical Requirements

Able to stand for long periods of time and move around the studio.

Comfortable lifting up to 45 pounds and performing light cleaning/restocking.

Willing to assist with minor studio/equipment setup.

Able to work in an energetic environment with music and frequent class transitions.

#J-18808-Ljbffr

In Summary: Studio Experience Associate is a service-first, community-driven role that blends operations, hospitality, and brand energy . Greet members, first-time visitors, and guests with warmth and professionalism . Maintain a safe, clean, and branded environment across all spaces . Represent the studio in the local community, supporting grassroots marketing, wellness fairs, and studio-hosted events. Contribute to cultivating an inclusive and accessible community that celebrates diversity and encourages all voices .

En Español: Descripción Como Associado de Experiencia en el Estudio, eres el corazón del estudio. Estableces el tono para cada interacción con los miembros y invitados; desde la cálida bienvenida al check-in hasta garantizar que el estudio esté limpio, seguro y listo para todas las clases. Este es un papel orientado a la comunidad y servicio primero que combina operaciones, hospitalidad y energía de marca. Usted prosperará aquí si usted es apasionado por el bienestar, ama conectar con la gente y puede equilibrar tareas orientadas al detalle con una verdadera conexión humana. Requisitos Miembro & Experiencia de invitados Saludar a los miembros, visitantes por primera vez, y huéspedes con calidez, profesionalidad y orgullo de marca. Proporcionar soporte en línea para nuevos visitantes, incluidas las visitas de estudio, preparación de clases y configuración de cuentas. Participar proactivamente con los miembros antes y después de las clases para fomentar la comunidad y elevar la experiencia del miembro. Ayudar con apoyo al armario, consultas minoristas e integración de problemas de cuenta. Operaciones de estudio Gestionar check-ins, reservas, pagos y procedimientos de espera a través de plataformas (Mindpa, ClubReady, o operaciones equivalentes).