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Account Manager - Health Solutions

Captive Resources, LLC, Itasca, IL, USA

Job type: Full Time


Job Category: Health Solutions / Medical Stop Loss

Requisition Number: ACCOU001336

Posted : January 27, 2026

Full-Time

Remote

Locations
Hybrid - Corporate Office
1100 Arlington Heights Rd
Itasca, IL 60143, USA

Remote
1100 N Arlington Heights Rd
Itasca, IL 60143, USA

Pay or shift range: $65,000 USD to $75,000 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Our benefits include medical, dental, vision, Rx, 401(k), life and AD&D, short-term and long-term disability, and more. Please visit our website for more information.

Description
The Account Manager works collaboratively with the Underwriting team once binding decisions have been made, owns post sale process through policy issuance, establish files for policy holders, and works with Captive Resources Program Management for new policy holder onboarding.

ESSENTIAL EDUCATION AND EXPERIENCE: Bachelor’s Degree or other related discipline, and at least two (2) years of stop loss experience in account management, claims, underwriting, or sales.

Skills/Competencies Requirements

Group health benefits or related experience

Organizational skills and experience with prioritizing project work and tasks

Excellent communication skills both verbal and written

Proficient in Microsoft Word and Excel

Experience with Connexure ELS Office preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Serve as primary service contact for assigned stop loss book of business (new business and renewal) including claims payment inquiries, premium remittance and collection, and collection of outstanding requirements to ensure timely policy issuance.

Conduct onboarding calls to ensure positive initial customer experience

Establish account files through onboarding process, including contact information and claim reimbursement method, and assignment of account managers via our DYS.

Manage communication with the TPA and policyholder as needed to ensure appropriate administration of the policy.

Review and distribution of materials for transmittal to policyholder.

Collaborate with all functional areas within the company including but not limited to Business Development/Sales, Underwriting, Claims, Etc.

Special projects as assigned.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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