Power Systems Technical Communicator

Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America

Job Description
Building Texas… Powering the World. Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat – one America's Greatest Midsize Workplaces of 2025!

Powering Solutions with Technical Expertise
Are you a problem-solver with a passion for Caterpillar equipment? As an Engine Technical Communicator at Mustang Cat, you'll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division.

Why Join Us?

Great Work-Life Balance

On-Site Health Clinic

Tuition Reimbursement & Growth Opportunities

Full Benefits Package (Medical, Dental, Vision, 401(k) Match)

Paid Time Off & Holidays

Your Impact:

Assist

service teams

across locations in diagnosing and resolving

complex equipment issues

Provide

expert guidance

to Mustang Power Systems

shop & field service teams

(Large Bore 290, Marine, EPG, Tomball, Waller)

Collaborate with

Caterpillar engineers via DSN

to resolve critical issues

Conduct

applied failure analysis

and manage

technical service requests

Work with

district CAT Representatives

to resolve warranty concerns

Develop

cost-effective solutions

for equipment performance issues

Mentor dealer technicians to enhance

technical proficiency

Assist

sales & parts teams

with technical product knowledge

Work closely with

Caterpillar

to improve equipment performance and service processes

What You Bring:

Degree in

Diesel Technology or related field

(or equivalent experience)

Strong hands-on experience with

Caterpillar engines & power systems

Technical Skills:

Expertise in

internal combustion engines

(spark vs. compression ignition)

Ability to

read schematics, engineering drawings & machining specs

Proficiency in

precision measuring tools & dyno testing procedures

Familiarity with

CAT diagnostic & service systems

Excellent communication & problem-solving abilities

Detail-oriented & adaptable in high-pressure situations

Team player with a passion for continuous learning

Join Our Team & Make an Impact!
If you're ready to apply your

technical expertise

to support a leading CAT dealership, we'd love to hear from you.

Mustang Cat is an Equal Opportunity Employer.

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