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AD, Experience Personalization & Optimization Job at Novartis in East Hanover

Novartis · East Hanover, NJ, USA · Remote ·

Job type:
Full Time

AD, Experience Personalization & Optimization Join Novartis as the Associate Director, Experience Personalization & Optimization . Reporting to the Executive Director, Integrated Experience Planner for Women's Cancer/RLT, you'll play a key role in delivering integrated, omnichannel customer experiences. You'll connect customer and channel knowledge to activate, engage, and impact twice as many patients, twice as fast. Your responsibilities include defining and delivering personalized, targeted engagement strategies across channels, collaborating with Marketing Strategists, Experience Planners, and diverse teams to build data-informed campaigns. This position is based in East Hanover, NJ, with occasional NYC office work and requires 5-10% travel. It does not support remote work or relocation.

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