Program Manager - Talent Acquisition

Role Summary
As the Program Manager for our large‑scale hiring ramp‑up, you will be responsible for driving the end‑to‑end execution of high‑volume technical hiring initiatives in a Global Capability Center (GCC) environment. In this role, you will partner closely with RPO vendors, internal Talent Acquisition teams, and business stakeholders to achieve ambitious hiring goals, while continuously enhancing process efficiency, elevating candidate experience, and ensuring the delivery of top‑quality talent.

Role Responsibilities

Program Planning & Delivery

Design, implement, and maintain comprehensive hiring plans with clear milestones and real‑time dashboards to track progress against targets.

Drive timely delivery of qualified candidate pipelines, with a focus on hard‑to‑fill and business‑critical roles.

Analytics & Continuous Improvement

Track and analyze funnel metrics (sourcing → screening → interview → offer) to proactively identify leakages and bottlenecks.

Conduct role‑level hiring data analysis and recommend targeted interventions (e.g., sourcing strategy shifts, assessment refinements).

Uncover hiring patterns and deliver actionable insights to DTH and TA leadership for data‑driven decision‑making.

Vendor Management

Own day‑to‑day liaison with RPO partners

Drive and participate in regular reviews and close feedback loops

Co‑ordinate vendor huddles and track improvement initiatives

Stakeholder Engagement

Collaborate with hiring managers to define role requirements, prioritize openings, and sharpen selection criteria.

Lead daily TA stand‑ups to surface challenges, drive alignment, and ensure swift resolution of blockers.

Serve as the primary escalation point for hiring delays, quality concerns, and compliance risks.

Hiring Drives & Events

Lead end‑to‑end hiring events (on‑site and virtual), including hackathons and referral campaigns, to accelerate talent acquisition. Partner with marketing and internal communications teams to design and deliver compelling employer‑branding collateral for events.

Process Governance & Compliance

Ensure adherence to ATS workflows (e.g., uploading candidate data, tracking status changes)

Manage and resolve escalations from shared service teams on hiring documentation (e.g. offer approvals)

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