Commercial Lines Account Manager

## Commercial Lines Account ManagerApplylocations:

Overland Park, KS:

Wichita, KStime type:

Full timeposted on:

Posted 3 Days Agojob requisition id:

R-101347**Job Description:**## **Role**The Commercial Lines Insurance Account Manager’s role at Capitol Federal Insurance is integral to the growth and retention of the agency’s book of commercial business. This position acts as a point of contact for commercial lines customers and companies, assists with policy remarketing and renewals, and helps to maintain the agency’s high compliance standards.## **Essential Duties & Responsibilities*** Assists Account Executives and customers with placing Commercial Lines insurance coverage.* Explains products and services, submits applications, and processes endorsements.* Services and maintains existing accounts including responding to customer’s requests and generating policy documents.* Maintains accurate records for customer/company interactions in the agency management system.* Assists with policy remarketing and premium audits at the direction of their assigned Account Executive.* Prepares, processes, and reviews insurance applications for accuracy and completeness.* Assists with customer billing inquiries and changes.* Assists with claims process by directing the customer to the company for direct claims reporting.* Perform other duties as assigned.* Participate in proactive team efforts to achieve departmental and company goals.* Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.## **Experience**Minimum one to three years of similar or related experience.## **Education/Certifications/Licenses**Bachelor’s degree or equivalent. Currently possess or must obtain Kansas/Missouri Property & Casualty License and Kansas/Missouri Life & Health License. CISR, CIC or other insurance related designations are preferred. Must have a valid driver’s license.## **Skills*** A high level of organization and attention to detail is required. Must be able to work independently and problem solve complex coverage placement and issues with minimal supervision. A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and* explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
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