Director, Global Promotions & Loyalty + Commercial Marketing Integration
Location: United States, Georgia, Atlanta
Address: 1 - Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346
This is a key management role within Global Loyalty & Partnerships Marketing, responsible for leading global loyalty and commercial marketing priorities that drive performance and member engagement. The role leads the Global Promotions Center of Excellence, oversees Channel Strategy & Planning, and builds in-region loyalty marketing solutions to address commercial and business needs across key markets and segments.
Your Day to Day
- Effectively work to build and gain cross functional and regional / global buy-in and alignment – identifying processes and programs that can be developed faster and more efficiently
- Planning, strategy, and regional oversight of a Global Promotions Center of Excellence
- Ownership of ideation and planning through delivery of multi-brand, global marketing promotions/campaigns – including Commercial, Loyalty, B2B Loyalty, Program extensions
- Development In-Region Loyalty Marketing initiatives (based on variances and needs) including acquisition marketing, partnership marketing, and activations of quick-turn solutions to drive in-the-year performance
- Channel Strategy & Planning – including audience management and targeting across marketing initiatives and calendaring / prioritization across all channels, globally
- Act as an advisor to managers or team members to help meet established schedules and/or resolve technical or operational problems.
- Provide operational management of the budget, working closely with the VP L&P Marketing & Finance business partners
- Team Leadership & Accountability: Lead, coach, and develop a team of 8+ marketing professionals providing clear direction, prioritization, and performance management
What we need from you
- Bachelor’s degree, and or combination of years of experience in required field.
- 8–10+ years' experience in marketing, loyalty, commercial, strategy, digital, or hospitality operations
- Proven ability to lead complex, cross-functional programs at scale
- Strong strategic thinking paired with operational rigor and execution discipline
- Executive-level communication, influence, and storytelling skills
- Comfort operating in ambiguity and driving clarity for teams
- People management and leadership experience required
Location - Our hybrid work structure is an expectation of three (3) days a week in the Atlanta office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $140,000.00 to $160,000.00. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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