Director Salesforce for Communications and Media

Description:

Manage Sales Funnel

Generate proactive demand through solution led selling and other instruments
Customer Liaison through Thought leadership led CXO engagement
Own and manage Salesforce focused deals
Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure.
Solution led Selling
Leverage domain expertise to identify problems to solve across the Communications and Media Value chain
Leverage technical expertise to identify solutions
Be able to demonstrate solutions
Influence Partner Engagement
Work with Salesforce on joint Sales pursuits, solution developments and marketing activities

Qualifications:

• Overall, 10-15 Years of IT Experience

• 5+ Years of experience in CRM Implementation Project (preferably SFDC but not mandatory)

• Excellent understanding of Telecom or Media CRM journeys (Salesforce or Siebel/ Amdocs/ Netcracker/ Hansen)

• 2+ years in CX Consulting working with Customers identifying and solving business problems

• At least 1 Telecom BSS or Media transformation program experience within last 5 years with in-depth understanding of Industry domain and Trends.

• Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce)

• Experience in working with team based in multiple time zones

• Innovation & Growth Mindset

• Willingness to learn and work in Salesforce

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