Summary
Windward Communities’ Spring Lake in Stevensville, MI is looking for a Sales‑Focused Community General Manager who will lead operations and sales in a dynamic environment. The role focuses 80% on sales and 20% on community operations.
PAY & BONUS
Competitive base salary and an exceptional bonus/incentive plan designed to reward hard work and success. The bonus plan includes commissions, quarterly bonus, performance bonus payout, and a year‑end bonus pool.
What You’ll Do
- Ensure residents receive the highest levels of service consistent with Windward Communities’ Customer Service philosophy.
- Lead community operations including resident support, sales and marketing, administration, and maintenance.
- Supervise, coach, develop, and motivate associates and direct‑reporting staff.
- Create a welcoming and professional environment for all team members and visitors.
- Work closely with the Regional VP of Operations and VP of Sales to plan and manage capital expenditure initiatives, sales and marketing strategies, and drive revenue while maintaining high resident satisfaction.
- Lead by example with a “love and respect” for the team, community, amenities, and residents.
- Monitor monthly operating budgets and explain P&L variances.
- Other duties as assigned.
Required Skills
- Property management experience with at least 3 years of supervisory/leadership experience, emphasis on selling/leasing.
- Sales and negotiation skills/experience.
- Strong relationship building and rapport with employees, customers, and residents.
- Ability to prioritize and meet deadlines in a fast‑paced environment.
- Financial and administrative acumen.
- Analytical skills – use data to anticipate challenges and develop strategic action plans.
- Agile and highly adaptable mindset; pivot quickly to evolving business needs.
- Strong tech/digital skills (websites, spreadsheets, email, tools).
- Valid driver’s license, clean driving record, and automobile insurance.
Preferred Skills
- Multi‑family community operational leadership experience.
- Experience in manufactured housing industry (not required).
- Knowledge of Excel and Salesforce (highly desired).
WHAT WE OFFER
- Competitive salary and incentive plans.
- Health, Dental, Vision Insurance plan options.
- Industry‑leading Paid Time Off plan.
- 401(k).
- And more.