Guardian Jobs is hiring: Content Designer in Stratford

Content Designer - Cancer Patient Information Services

£40,000-45,000 plus benefits

Reports to: Senior Service Development Lead

Grade: P2

Directorate: Policy, Information and Communications

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

About The Role
As our Content Designer, you'll guide the team to reimagine and experiment with how cancer content is created and delivered. Working within our new Service Development Unit, you'll design and create content prototypes that repurpose existing long‑form information into modular, reusable formats that work across multiple channels. You'll be working as part of a small, focused team as well as collaborating with a network of colleagues across CRUK - all passionate about making a real, lasting difference.

What You'll Do

Content design leadership

Demonstrate and champion content design best practice within the unit, shaping our strategic approach to information formats and channels, modelling and evaluating new approaches.

Use analytics and user research to inform content decisions and champion user‑centred design of content.

Champion content approaches that support personalisation for our patient audiences.

Content creation, prototyping and testing

Produce content prototypes based on our expert information in multiple formats: from long‑form to short form to test in unit experiments.

Analyse the performance of content being tested and make recommendations for improvements.-li>

Produce briefs for internal colleagues, freelancers or agencies to create additional text, image, and audio‑visual content.

Make sure content being prototyped considers accessibility, following plain English and health literacy best practice.

Collaborate

Contribute to effective, fast‑paced team working within the Service development unit.

Work closely with colleagues across our patient information services, creative studio, content excellence and UX functions.

Support partnering with external agencies and freelancers where needed for additional content production.

What You'll Bring

Expertise in user‑centred content design for a range of channels.

Experience creating and testing content prototypes in different formats for public audiences.

Experience using data and analytics to inform strategic content decisions and measure performance.

Confident using a range of digital and AI tools and platforms for content prototyping and production.

Comfortable and motivated working in an agile, sprint‑based way with curiosity and commitment to test‑and‑learn approaches.

Knowledge of accessibility standards and inclusive content practices for text, images and audio‑visual content.

Desirable: Experience in charity cancer or other health information services; experience working in cross functional, fast‑paced teams.

Our organisation values

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high‑quality tools. Our policies and processes enable you to improve your work‑life balance, take positive steps in your career and achieve your personal wellbeing goals.

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