Senior Client Advisor / Jewelry Stylist - NYC Flagship

Senior Client Advisor / Jewelry Stylist - NYC Flagship

Full-Time | NYC Flagship

We’re seeking polished, relationship-driven Senior Client Advisors to join the opening team of our NYC flagship jewelry store. This is a rare opportunity to be part of a growing brand at a defining moment—helping set the tone for an elevated in-store experience while cultivating lasting client relationships.

As a Senior Client Advisor, you’ll be a brand ambassador on the sales floor, combining exceptional service, deep product knowledge, and strong selling instincts to deliver an elevated, highly personal client experience.

Clienteling & Customer Experience

Deliver thoughtful, high-touch service that consistently exceeds client expectations

Style clients with intention—listening closely to their needs, lifestyle, and preferences

Speak confidently to the collection’s craftsmanship, vision, and quality

Build, maintain, and actively grow a strong client book to drive appointments and repeat business

Proactively follow up with clients based on purchase history, preferences, and milestones

Sales

Achieve and exceed individual and store sales goals

Utilize product knowledge and trend awareness to make relevant, compelling styling recommendations

Build authentic relationships that foster loyalty and repeat visits

Understand and work toward key performance metrics

Partner with store leadership on sales strategies and action plans

Sales Floor & Operations

Uphold visual merchandising standards and maintain an elevated store environment

Support floor sets, replenishment, and back-of-house organization

Execute opening and closing responsibilities as a Keyholder

Collaborate closely with management on daily operational needs

Support the team wherever needed to ensure seamless store execution

Stylists are more than sellers—they are trusted advisors, creative partners, and brand storytellers who help clients build confidence and lasting personal style.

Requirements

Minimum 2 years of experience in contemporary or luxury brand retail sales

Fine jewelry experience highly preferred

Proven ability to build and maintain a strong client book

Strong sales performance with a relationship-first mindset

Excellent communication and customer service skills

Detail-oriented with strong organizational skills

Comfortable using POS systems and basic computer programs (Excel, Word)

Positive, motivated, and entrepreneurial team player

Flexible availability, including weekends and holidays

Benefits

Medical, dental, and vision insurance

Company-paid life insurance

401(k) with 4% company match

Paid time off

Generous employee discount

Invitations to pop-ups, brand moments, and company events

#J-18808-Ljbffr