Senior CCaaS Architect Transforming Customer Engagement

A leading staffing and consulting firm in Columbus, Ohio seeks a Senior Solutions Architect to design and implement cloud-based contact center solutions. This role involves defining comprehensive CCaaS architectures, collaborating with teams to enhance customer interactions, and overseeing integrations with enterprise systems. The ideal candidate has expertise in cloud contact center platforms, solution architecture experience, and strong communication skills. A Bachelor's degree in a relevant field is preferred. Competitive salary and opportunity for growth are offered.
#J-18808-Ljbffr