Job Overview
The Director, Production Planning & Inventory Control is a key member of the Facility Customer Fulfillment Center (CFC) Operations team. This role is responsible for operational leadership, direction, inventory, and P&L management within Macy’s CFC. The Director leads a dynamic, fast-paced operation by overseeing the execution of Macy’s Customer Fulfillment strategy through continuous process improvement, operational excellence, and cross-shift collaboration. The ideal candidate is results-oriented, models Macy’s values, and fosters a colleague-centric environment. This position reports to the Sr Director, Facility Leader of the CFC.
What You Will Do
- Ensure all shifts consistently meet or surpass operational and financial performance requirements, including productivity, shortage, cost control, quality, processing standards, reliability, customer service, and inventory management.
- Identify opportunities for process improvement and cost optimization within production planning and inventory management. Implement best practices, lean methodologies, and automation tools to streamline operations and enhance efficiency.
- Inspire the team by demonstrating expertise in building relationships that positively impact associate engagement.
- Manage daily labor forecasts for all functional areas, allocating labor hours to reflect work content and adjusting rates to match trends and the Rolling Operational Forecast.
- Drive labor and wave modifications throughout the shift based on changes in work mix, available labor, equipment constraints, or integration variances.
- Continuously monitor and provide updates to leadership regarding actual performance versus planned, summarizing execution versus plan daily.
- Develop short- and long-term strategies that align with Supply Chain Network Operations goals and objectives.
- Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.
- Take responsibility for ensuring continuous and effective product flow through CFC operations.
Skills You Will Need
- Operational Leadership: Demonstrated ability to provide operational leadership and direction with responsibility for inventory and P&L management within a fast-paced distribution environment.
- Continuous Improvement: Proven track record of driving continuous process improvement and operational excellence, identifying opportunities for optimization in production planning and inventory management.
- Relationship Building: Expertise in building relationships that positively impact associate engagement, fostering a colleague-centric environment aligned with Macy’s values.
- Team Leadership and Development: Ability to lead and develop teams, with accountability for an entire function within a distribution facility, preferably in fulfillment.
- Decision-Making: Ability to make effective decisions and manage multiple processes in a fast-paced environment, prioritizing tasks and resources to meet performance goals.
- Communication Skills: Open and effective communication with stakeholders at all levels.
- Inventory Management: Proficiency in inventory control methods, demand forecasting, and inventory optimization techniques.
- Production Planning: Strong knowledge of production planning principles, capacity management, and scheduling techniques.
- Process Improvement: Understanding of Six Sigma or Lean methodologies and their application to drive efficiency.
- Project Management: Ability to plan and execute strategies, ensuring alignment with goals.
- Problem-Solving: Skill in identifying challenges and implementing solutions in operations.
- Mathematical Skills: Proficiency in basic math for inventory management and financial analysis.
Who You Are
- Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
- This position requires the ability to lift and move equipment and materials; candidates should be prepared for physical activity consistent with a distribution environment.
- Able to work a flexible schedule with retail hours, including days, evenings, weekends, and holidays.
What We Can Offer You
- Competitive pay and benefits with comprehensive health and wellness coverage.
- 401(k) with company match, paid time off, and holidays.
- Career growth opportunities with continuous learning and leadership development.