Specialist, Brand and Communications

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and LinkedIn.

Specialist, Brand and Communications (Content Development)
Position Overview
As a key member of the Brand and Communications Team, this role supports Milliken’s enterprise brand while serving as a content partner to designated Strategic Business Units (SBUs). The Specialist, Content Development plays a critical role in translating enterprise and SBU strategies into compelling, on-brand content across channels—supporting demand generation, reputation building, and storytelling aligned to shared priorities. This role works closely with SBU marketing, product marketing, PR, web, and creative services to deliver integrated content that drives business outcomes while maintaining brand cohesion.

You will create, or enable the creation of, short- and long-form content for Milliken. Examples could include social media posts, blogs, copy for print marketing collateral, ad copy, and web copy to support and align with corporate and business marketing plans. You will bring a high level of creativity to your work, executing strategies and briefs in a way that elevates our brand and drives demand. You will work cross-functionally with members of Marketing Services such as PR, Web, and Creative Services teams and closely with product marketers to execute deliverables that align with larger strategies.

In collaboration with the Marketing Services Brand and Communications team, you will be responsible for managing social media profiles representing Milliken & Company and its businesses. This could include updating profile creative, scheduling posts, procuring content approvals with businesses, and monitoring channel activity.

We want you to challenge us with industry-leading creative content ideas and demonstrate curiosity and passion for the power of brand to drive demand to achieve company objectives. Success in this role is driven by a strong ability to translate complex topics into effective, engaging, and easily understandable content. You will be challenged daily, supported by an enthusiastic team, and recognized for great work.

Job Responsibilities

Serve as the primary content partner for assigned Strategic Business Units (SBUs), translating enterprise and SBU strategies into channel-appropriate, on-brand content aligned to shared priorities and annual plans.

Identify new content opportunities for the enterprise in alignment with corporate and business annual marketing plans.

Operate within the enterprise social media management platform to manage and support social media profiles on behalf of Milliken, including publishing, optimization, monitoring, and community engagement—while coordinating closely with SBUs to ensure content aligns with platform strategy and brand governance.

Management of the employee social media advocacy platform, driving adoption, optimizing content for associate sharing, and aligning advocacy efforts with enterprise campaigns and business priorities. Collaborate with the Brand and Communications Content Team to ensure brand cohesiveness is reflected in deliverables.

Assist with in-person event coverage and content curation for social media.

Success in this role is demonstrated by

Strong, trusted partnerships with assigned SBUs

High-quality, on-brand content delivered consistently and on time

Effective activation of enterprise campaigns across business units

Improved consistency and clarity in SBU content and social execution

Stakeholder feedback across enterprise and business teams

Qualifications – Required

Bachelor's degree from an accredited college or university

Three years of proven success in a role with skills in either content creation or copywriting

Ability to demonstrate creativity in work product

Experience in the creation of both long- and short-form content

Experience in a role using social management platforms such as Brandwatch, Falcon, Sociuu, or Sprout Social, is a plus

Experience working in an administrative capacity on social media on behalf of a brand

Attention to detail and outstanding organizational and communication skills

Must collaborate well and enjoy working within a team

Demonstrate high levels of organizational planning with the ability to work on several large-scale projects simultaneously

Ability to change course quickly while still maintaining integrity of work product

Ability to impact decisions through formal and informal influence, and create alignment between teams

Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.

To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact TalentAcquisition@milliken.com.

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