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eCommerce Visual Designer Job at Scale Army in New York

Scale Army, New York, NY, United States

Job type: Full Time


ECommerce Visual Designer

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client's time zone.
Our client is focused on building and scaling high-performing creative assets across eCommerce, retail, and sales channels. They operate in a fast-paced environment where organization, consistency, and performance-driven design are critical to success. Their team emphasizes strong ownership of creative workflows, ensuring all assets are optimized, on-brand, and easily accessible to support growth across multiple channels.
Role Overview

The eCommerce Visual Designer will take ownership of the full lifecycle of creative assets, ensuring they are organized, accurate, on-brand, and optimized for performance across eCommerce, retail, and sales channels. This role requires a highly detail-oriented and execution-focused professional who can manage high volumes of work, maintain structured asset systems, and deliver conversion-driven creative outputs.
Key Responsibilities

Asset Organization & System Ownership

Build and maintain a centralized asset system across tools such as Air, Dropbox, and Plytix
Implement consistent naming conventions, folder structures, and version control
Ensure accuracy between working files and final approved assets, uploading and categorizing assets within 24 hours of creation
Maintain a structured and accessible asset library to eliminate inefficiencies and confusion
PDP & Conversion-Focused Creative

Own the creation and updates of Product Detail Page (PDP) imagery across platforms including Sam's Club, Costco, Shopify, and retail partners
Translate product benefits into clear, compelling visuals and copy that drive conversion and meet retailer guidelines
Continuously optimize content for clarity, hierarchy, and performance
Product Copy & Messaging Execution

Write and refine product descriptions, PDP copy, and packaging copy with a focus on clarity and conversion
Develop headlines and feature descriptions aligned with brand tone and target audience
Adapt messaging to meet retailer-specific requirements while maintaining consistency
Packaging Execution

Execute packaging design updates and new concepts accurately and efficiently
Ensure consistency across SKUs, formats, and product lines while maintaining brand standards
Improve clarity and perceived quality of product packaging
Retail Decks & Sales Materials

Design and produce retail decks and sales materials aligned with product positioning
Create data-driven materials that communicate product performance effectively to sales teams and retail partners
Qualifications

Experience

2+ years of experience in eCommerce and retail design, including PDP imagery and packaging design
Experience managing assets across tools such as Air, Dropbox, and Plytix
Skills

Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar tools such as Canva or Figma
Strong copywriting skills for product descriptions, headlines, and marketing content
Highly organized with a strong sense of ownership and ability to manage multiple projects
Ability to execute quickly while maintaining accuracy and attention to detail
Comfortable working in a fast-paced, high-output environment
Strong communication skills, both written and verbal, in English
Ability to structure and optimize creative workflows for efficiency and scalability
What Success Looks Like

Well-organized and easily accessible creative asset systems with high accuracy
High-performing PDP content that clearly communicates product benefits and drives conversion
Consistent messaging across channels aligned with brand voice
High-quality packaging execution that enhances product perception
Effective collaboration to deliver polished, data-driven retail and sales materials
Opportunity

This is an opportunity to take full ownership of creative execution across eCommerce and retail channels, contributing directly to brand growth and performance. You will play a key role in building and optimizing creative systems, producing conversion-driven assets, and supporting sales efforts through high-quality design and messaging in a fast-paced environment.