New York Philharmonic is hiring: Coordinator, Marketing & Audience Engagement in

Coordinator, Marketing & Audience Engagement

The New York Philharmonic connects with millions of music lovers each season through live concerts in New York and around the world, as well as broadcasts, recordings, and education programs. After returning to a transformed David Geffen Hall in 2022, the Orchestra is acting on a renewed commitment to building on a legacy of more than 180 years, serving as a platform for today's greatest musical artists and connecting with our communities.
The New York Philharmonic seeks a Coordinator, Marketing & Audience Engagement to join the Marketing team. This position works closely with the Associate Director, Loyalty Marketing and Audience Insights to support audience loyalty and development initiatives including on-site events and activations, subscriber recognition, partnerships, and focused communication.
This role is ideal for an early career arts professional who is eager to grow their skills across a variety of direct marketing efforts while helping create meaningful connections between audiences and the Philharmonic experience.
Audience Loyalty
Support initiatives to grow audience loyalty, increase lifetime value, and drive retention, including the annual subscription campaign
Execute loyalty activations and events (e.g., subscriber receptions) in collaboration with internal teams and external partners
Partner across Marketing, Customer Relations, and Digital to ensure consistent messaging and a cohesive customer experience
Manage loyalty merchandise and vendor relationships, including sourcing, inventory, and fulfillment
Track and monitor loyalty-related expenses to stay aligned with budget
Audience Development Responsibilities
Support audience growth and engagement through lobby activations, community partnerships, and off-site events
Help acquire and engage new audiences through promotions, giveaways, and email capture/engagement initiatives
Additional Responsibilities
Provide support for Email Marketing initiatives as well as ad-hoc department-wide projects when the need arises.
Support Associate Director, Loyalty Marketing and Audience Insights with execution of audience surveys.
Miscellaneous duties as assigned.
What You Bring to the Team
College degree preferred
Experience working in performing arts or theatre is desirable
Experience with campaign management tools and database management (i.e. Tessitura) is a plus
Strong written and verbal communication skills
Demonstrated proficiency with Microsoft Excel and strong data literacy
Ability to work occasional evenings and weekends as needed
Who You Are
Passionate about music or arts marketing
Curious or passionate about marketing and audience loyalty
Collaborative, service-oriented and work well with diverse teams
Organized and detail-oriented
Professional and discreet when handling confidential information
Work Arrangement
This position operates in a hybrid work environment. Candidates should expect a regular in-office presence, particularly during the first several months, to support onboarding, relationship building, and operational integration. Ongoing hybrid flexibility is available based on role responsibilities and organizational needs.
Perks & Benefits
The New York Philharmonic offers a competitive salary and comprehensive benefits package to our full-time employees including:
Medical, Dental, and Vision coverage from Day 1
Employer contributions to the 403(b) plan after one year of employment
Employer-paid Life and Disability insurance
12 Holidays
Competitive Vacation benefits
Access to world-class performances and events
Everyone Belongs Here
The New York Philharmonic is an Equal Opportunity Employer and does not discriminate on the basis of age, immigration or citizenship status, color, disability, ethnicity, gender, gender identity, marital and partnership status, national origin, race, religion, sexual orientation, veteran or active military service member or any other characteristic protected by federal, state or local laws in its employment policies.