Content Author Specialist Job at eTeam in New York

Job Title:

Content Author Specialist
Location: Boston, MA
Duration: 06 months
Hybrid: Mon - Thurs onsite, Fri remote

Job Description:
Location and/or time zone: Onsite at Client HQ (Traditional hybrid model with fridays WFH)
Team details & who they will work with: Will report to an expert CMS, but will be responsible for different areas of the Client website
Desired Candidate Profile:

Minimum required years of experience: 1 - 3 YOE in creating, maintaining, and publishing content from a CMS, and/or in an ecommerce operational function preferred
Education requirements: Bachelor's degree not required
Must have skills:

Experience in SFCC and First Spirit CMS experience, and/or demonstration of learning and onboarding a new tool
Experience with customer-facing digital products preferred
Soft skills :

Has excellent attention to detail, is organized, and strong communication skills

Software/technical requirements:
Client, HTML, and CSS
Previous Client experience is not required.

WHO WE ARE LOOKING FOR

The Content Author Specialist will be responsible for updating and maintaining site content across You will collaborate with various functions across the digital teams to ensure content appears accurately on site. The ideal candidate understands CMS tools and has proven ability and eagerness to learn new tools and platforms. This person has strong attention to detail in the work they deliver daily and is comfortable working in an ambiguous, fast-paced environment.
WHAT YOU WILL WORK ON

Publish timely and accurate site content updates through a CMS platform
Partner with digital merchandising/seasonal planning teams to ensure content is accurately scheduled and linked correctly across site
Conduct thorough QA of site content and links for upcoming site refreshes, product launches, A/B tests, site acquisition efforts, etc.
Partner with digital designers on site asset requirements and collaborate on design feedback
Partner with digital product teams to identify CMS tool development needs
Troubleshoot website issues and platform/tool issues
Partner with other authors to maintain documentation and best practices for areas of ownership
Support site enhancement projects / other special projects as needed
WHAT YOU BRING

Bachelor's degree or equivalent combination of education and experience and training
1 year experience in creating, maintaining, and publishing content from a CMS, and/or in an ecommerce operational function preferred
Experience with customer-facing digital products preferred
SFCC and First Spirit CMS experience preferred, and/or demonstration of learning and onboarding a new tool
Knowledge of HTML and CSS a plus
Strong communication skills, attention to detail and organization skills
Proven ability to prioritize and manage multiple projects at once
Self-starter with the ability to thrive in a fast-paced environment