Technical Writer 1

Technical Writer 1 Summary: Supports new product development by working with cross-functional teams to compose, revise, and maintain technical documentation. This role also supports the product lifecycle by ensuring technical materials remain accurate, clear, and up to date. The position focuses on less complex products and tasks, with moderate guidance and a short-term project focus.
Department: Engineering (126) CT
Employment Type: Full Time
Location: Chester, CT
Workplace type: Hybrid
Duties and Responsibilities Translate technical concepts into clear, concise, and user-friendly documentation
Create and deliver technical materials for less complex products, occasionally managing multiple tasks concurrently
Collaborate with cross-functional teams to ensure content accuracy, alignment, and consistency
Work closely with multiple engineering disciplines to understand product features, requirements, and use cases
Revise, update, and rewrite existing technical documentation to reflect product or process changes
Participate in the engineering change management process, including document creation, approval routing, inventory disposition, and release activities
Create and edit graphical reference assets using Adobe Creative Cloud tools (Illustrator, InDesign, etc.)
Photograph and document vehicle or product installations as needed
Adhere to and recommend updates to internal style guides to maintain a consistent voice and presentation across all documentation
Evaluate existing content and propose improvements or innovative approaches to enhance usability and clarity
Scope Requires foundational knowledge and experience within the technical writing discipline
Continues to build higher-level technical, documentation, and organizational knowledge
Develops familiarity with company processes, products, and customer needs
Solves a range of straightforward documentation and content-related problems
Analyzes potential solutions using standard procedures and critical thinking
Works under a moderate level of guidance and direction
Education and Experience Bachelor's degree (BA/BS) with 0–2+ years of relevant experience or high school diploma with 2–5+ years of relevant experience Strong written and verbal communication skills 1+ year of experience with Adobe Creative Cloud preferred Proficiency with Microsoft Word, Excel, and Teams Experience with Atlassian Jira or similar project management tools preferred
All Employees Shall Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards
Attend scheduled EH&S training program
Actively support the organization's efforts to meet or exceed EH&S goals and plans
Recommend improved EH&S practices
Must be able to communicate effectively with co-workers, supervisors, and third parties. This ability to communicate requires the employee to be conversant in English as the majority of our workforce and the third parties that we encounter only speak English.
The incumbent is responsible for complying with the policies in Whelen's "Employee Handbook." This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.
About Whelen Engineering The Whelen Engineering Company is an American corporation that designs and manufactures audio and visual warning equipment for automotive, aviation, and mass notification industries worldwide.
Our Hiring Process Stage 1: Application
Stage 2: Manager Review
Stage 3: Phone interview
Stage 4: Interview with Hiring Manager
Stage 5: Interview with Team
Stage 6: Offer
Stage 7: Hired