Art Director Job at TIAA in New York

TIAA is seeking a talented and strategic Art Director to join the Retirement Solutions department. In this role, you will help lead the visual creative direction for retirement-focused campaigns, communications, and digital experiences that serve the needs of our participants, plan sponsors, consultants and partners. You will play a pivotal role in translating complex financial concepts into compelling, accessible, and on-brand visual narratives that inspire confidence and action across a diverse audience.

Key Responsibilities and Duties

Own the visual direction and design execution for a broad portfolio of retirement solutions marketing and communications initiatives, developing concepts and creative frameworks for multi-channel campaigns spanning print, web, video, and social media.

Collaborate closely with copywriters, strategists, UX designers, and product teams to ensure cohesive storytelling and a consistent brand experience throughout the customer journey.

Serve as a creative lead and mentor to junior designers, providing thoughtful feedback and elevating the overall quality of the team's output.

Partner with external agencies and vendors, managing creative reviews and ensuring deliverables meet TIAA’s brand, accessibility, and compliance standards.

Contribute to the evolution of TIAA’s visual identity within the retirement solutions space, identifying opportunities to modernize and differentiate creative executions while remaining aligned to enterprise brand guidelines.

Present creative concepts to senior stakeholders, articulating the strategic rationale behind design decisions with clarity and confidence.

Educational Requirements

University (Degree) Preferred

Work Experience

5+ Years Required; 7+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level
8IC

Required Qualifications

Five years of professional experience in art direction or visual design.

Preferred Qualifications

The ideal candidate brings a minimum of seven to eight years of professional experience in art direction or visual design.

Preferred two years in a senior or lead creative capacity.

Experience within financial services, insurance, or a similarly regulated industry is strongly preferred.

A strong portfolio demonstrating conceptual thinking, brand storytelling, and multi-channel design execution is required.

Proficiency in Adobe Creative Suite, Figma, and other industry-standard design tools is expected.

Familiarity with accessibility standards such as ADA guidelines and experience designing for digital-first environments are highly valued.

Strong communication and presentation skills are essential, as is the ability to manage multiple projects simultaneously in a fast-paced environment.

A bachelor's degree in Graphic Design, Visual Communication, Fine Arts, or a related field is preferred.

Related Skills

Audience-focused Communication

Audience Insights

Builds Visual Materials

Content Development

Continuous Improvement Mindset

Copywriting

Creative Thinking

Customer-Focused Campaign Development

Delivers On-Product Marketing Strategies

Digital Design

Innovation

Marketing Writing Effectiveness

Messaging Effectiveness

Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

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