Operations Associate, Communications & Marketing

The Jewish Federation of Greater Washington seeks a highly organized and adaptable Operations Associate to support day-to-day operations across the Communications team, helping ensure our work to engage the community and communicate impact moves forward clearly and on time.

This role ensures work moves forward, timelines are met, and details are not missed by tracking tasks, coordinating workflows, and following through across projects so that our communications consistently reflect the work, impact, and priorities of our community.

This is an ideal opportunity for someone who thrives in a fast-paced environment, stays organized under pressure, and takes ownership of getting things done.

Key Responsibilities

Support the execution of communications that engage the community and reflect Federation's role and impact
Coordinate work across communications, digital, and events to ensure aligned, consistent execution
Track tasks, timelines, and deliverables
Coordinate logistics, materials, and workflows
Execute email, content, or digital tasks as needed
Maintain organized documentation and follow-up
Ensure timelines are met and work is completed
Support event execution when needed
Maintain the digital asset management system (DAM), including organizing, tagging, and managing access to assets in partnership with designers
Partner with Communications leadership to support prioritization and workflow management
Coordinate with internal stakeholders to gather information and maintain alignment
Identify gaps, surface risks early, and support resolution to keep work moving
Collaboration & Integration Partner with the Director of Marketing & Operations to support prioritization, workflow management, and team coordination
Work across the Communications team to track progress and ensure aligned execution
Coordinate with internal stakeholders to gather inputs, clarify needs, and maintain alignment across projects
Support cross-team communication to reduce bottlenecks, surface gaps early, and keep work moving efficiently
Success Looks Like Work moves forward without delays or dropped details
Tasks and timelines are visible and tracked
Gaps are identified early
Assets are easy to find, use, and require minimal adjustment
Teams receive timely follow-up
Communications are delivered clearly and consistently, helping audiences understand Federation's role and impact
Qualifications 1-3 years of experience in operations, project coordination, or a related role
Strong organizational skills and attention to detail, with the ability to manage multiple tasks independently
Clear, professional written and verbal communication skills
Comfortable working across teams in a fast-paced environment
Strong attention to how details contribute to clear, consistent communication and audience experience
Proficiency with Microsoft Office (Word, Excel), Teams, and SharePoint, and comfort using project management platforms such as ClickUp
Familiarity with Jewish customs, traditions, and community life, or a willingness to learn, is preferred
Core Behavioral Expectations Demonstrates ownership and follows through without close oversight
Proactively tracks work and follows up to keep projects moving
Anticipates needs and addresses gaps before they become issues
Stays calm, adaptable, and solutions-oriented as priorities shift
Exercises sound judgment and communicates clearly across teams
Other Requirements Able to work evenings and weekends based on event schedule
Able to lift, carry, and move event materials and equipment
Able to stand and remain active for extended periods
The Jewish Federation of Greater Washington brings people together, mobilizes resources, and drives impact to strengthen Jewish life across Greater Washington and beyond.

We serve as a strategic leader, convener, and catalyst, working across organizations, leaders, and communities to identify priorities, align efforts, and respond to evolving needs. By connecting people, resources, and ideas, we help drive coordinated action and build a vibrant Jewish future. Learn more atshalomdc.org.

How We Work

Across roles, our work is grounded in: Clear priorities and shared goals
Accountability for outcomes, not just activity
Collaboration across teams and stakeholders
Consistent, aligned execution
A focus on impact and community need
How We Support You Comprehensive health, dental, and vision coverage
Retirement plan with employer contribution
Generous paid time off, including Jewish holidays
Up to 6 weeks of paid parental leave (after one year)
Commuter bonus
Hybrid work environment