Social Media & Online Reputation Specialist

Overview
Kendall Auto Group is a family-owned and operated automotive group committed to delivering exceptional customer experiences. With a strong presence across the Northwest, we pride ourselves on integrity, innovation, and community engagement. This position is full-time, on-site.

Key Responsibilities

Respond to customer inquiries, comments, and online reviews

Create posts in alignment with manufacturer guidelines

Ensure compliance with brand and creative standards

Manage and publish social media content

Monitor and enhance the company’s online reputation

Support community outreach and engagement initiatives

Create, publish, and distribute monthly newsletters

Update and maintain online blog content

Experience

Required:

Positive attitude and strong with ethic

Highly organized with the ability to meet deadlines

Strong written and verbal communication skills

Ability to multitask in a fast-paced environment

Preferred:

2+ years of experience in social media management, customer service, or reputation management

Experience with marketing communications or project management

Familiarity with social media platforms, review management tools, and analytics dashboards

Automotive industry experience

Co-Op experience is a plus

Education:

Bachelor’s degree or equivalent experience

Tools & Platforms

Reputation management platforms

Microsoft Word, Excel & Outlook

Adobe Photoshop and/or Canva

Meta Ads Manager & Meta Business Suite

Google Business Profile (Listings)

Email marketing platforms

Working Conditions
Working conditions are primarily indoors, spending up to full work shift on PC, standing and/or walking for short distances throughout the shift.

Benefits
We offer eligible employees medical, dental, vision and life insurance, Paid Time Off, a (k) plan with company contributions, an entire family purchase plan and much more!

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