Account Executive

Are you nimble and able to adapt to rapidly changing situations?
Do you thrive in a fast-paced environment?
Think you could be THE PLAID AGENCY’s next Account Executive?
We’re THE PLAID AGENCY…an award-winning, full-service advertising agency specializing in customer insights, fundamental fierceness and a passion to deliver. We are growing and searching for a highly motivated Account Executive to join our team. This is a "roll up your sleeves" opportunity to jump in and manage the creation, execution and evaluation of digital and traditional marketing strategies and initiatives.
Account Executive Primary Responsibilities: Strategic Leadership & Account Growth Analyze campaign performance across channels; synthesize insights into strategic recommendations that improve client outcomes and demonstrate clear ROI.
Identify expansion opportunities within accounts through proactive strategic planning and business-aligned recommendations.
Lead quarterly business reviews: present performance data, strategic insights, and growth roadmaps to senior client stakeholders.
Project & Workflow Management Build and drive project plans: scope, milestones, owners, dependencies, risks, and budgets.
Run stand-ups and status: agendas, notes, action items, and follow-through.
Maintain accurate timelines and resourcing; flag risks early and propose options.
Own handoffs and QA—no deliverable ships without your eyes on it.
Client Partnership Be a trusted day-to-day partner: clear updates, smart asks, and proactive recommendations.
Capture goals and KPIs; translate strategy into briefs, SOWs, and workback plans.
Prep/lead portions of client meetings with confidence and clarity.
Navigate difficult conversations—scope changes, budget constraints, timeline shifts—with solutions-oriented professionalism.
Integrated Marketing Execution Coordinate cross-discipline work (strategy, content, design, web/dev, media, PR).
Support digital programs (email, social, paid search/social, analytics) with practical, data-aware recommendations.
Contribute to web and social best practices (UX/SEO basics, content structure, accessibility considerations).
Roll up your sleeves: write project briefs, build presentation decks, draft client-facing documents, QA live sites, and jump into execution when the team needs support.
Help manage vendors/freelancers to scope, schedule, and budget.
Quality & Operations Uphold brand, editorial, and accessibility standards; execute QC checklists.
Keep documentation tight: briefs, scopes, change orders, recaps, and retros.
Mentor junior team members on client management, project execution, and agency best practices.
Help improve our playbooks and templates (SOPs) so the whole team gets faster and better.

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