Partner Relations Manager

PepperPointe is looking for individuals who are excited by, and thrive in, an environment of impactful change. Our team spirit is evident every day, and we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other.

If you are determined, solutions-oriented, collaborative, and committed to excellence, then we would love to have you join our organization as we work to make a positive impact in the communities we serve.

PepperPointe Partnerships is seeking a Partner Relations Manager to join their team. This role works closely with senior leadership to support the company’s future growth. The partner relations manager role will report directly to the Director of Business Development and be one of the first points of contact and representation of PepperPointe Partnerships. They are responsible for maintaining and growing relationships with existing and prospective doctor partners, and offering overall support to help the organization achieve its goals.

Responsibilities

Daily client engagement and cross functional leader in relationship management, proactively assessing, clarifying, and validating client needs.

Collaborate internally to develop (and support the implementation of) strategic business plans and analyses to ensure goals and KPIs are met.

Develops and implements effective communication strategies for current and prospective clients.

Support board management efforts and related initiatives.

Develops and fosters beneficial relationships with doctor partners, associates, potential providers, and individuals in the dental community to build new partnerships and enhance the organization’s reputation.

Evaluates, determines, and realizes quarterly business goals.

Lead and manage major projects including retirements, associate onboarding, provider offboarding, general contract review, and overall liaison to general counsel.

Monitors competitive activity for partners and the company, draws conclusions, assesses implications and prepares marketing and research reports.

Assesses potential partners in terms of income potential, culture and mission fit.

Supports doctor event planning and execution efforts.

Identifies opportunities for thought leadership and marketing initiatives to increase brand awareness of PepperPointe Partnerships to prospective partners.

Participates in regular meetings to keep management up to date on current opportunities and competitive actions.

Works closely with existing partners to help strategically grow their practice through mergers, acquisitions, construction, and consolidations.

Qualifications

Alignment with PepperPointe’s core values

Fearlessly chasing the challenge

Relentlessly pursuing results

Humbly serving with tenacity

Working with an uncompromising commitment to honesty

Exceptional attention to detail and strong communication skills (written and verbal)

Ability to juggle multiple high-visibility, time-sensitive business development projects

Ability to think both strategically and creatively

Must understand the goals, service, culture and strategy of the organization

Demonstrates strong organizational skills, the ability to meet deadlines, and the ability to solve problems

Is an extremely flexible and adaptable self-starter with a winning attitude and team spirit

Relationship-building skills

Capable of building and perpetuating profitable business partnerships and relationships, which promote long‑term success.

Ability to understand client needs and demonstrate the value of PepperPointe Partnerships

Working knowledge of CRM tools

Experience with Microsoft Suite

Must be capable of independently organizing and prioritizing work

Bachelor’s degree in business, marketing, public relations, or a related field

Minimum of five to seven years public relations, sales, or client relations experience

Willingness and ability to travel on occasion

On‑site position with regular office hours and occasional nights and weekends

Must live in Central Kentucky where the majority of practices within the Central Kentucky group are located

Preferred Qualifications

Experience in the business sector related directly to the medical or dental industry.

Experience with board management and working closely with executives.

Prior experience in administering customer service, project management, or board management is also valuable.

Experience with project management and CRM

Benefits

Full‑time, salary position $70‑$75k DOE

Medical, dental, and vision benefits

401K with company match

A company culture of promotions from within, with a startup atmosphere allowing for varied and rapid career development

About PepperPointe Partnerships
PepperPointe Partnerships is a dental service organization (DSO) with an innovative approach to proactively address the challenges and industry changes practitioners face, create efficiencies at the practice level and provide support with non‑clinical tasks, allowing practitioners to focus on providing excellent patient care. PepperPointe seeks to redefine what it means to be a DSO by fully leveraging the strengths and culture of doctor‑owned dental practices, and a growth strategy for greater synergy and protection among all dental practitioners. Through the PepperPointe platform, we offer maintained doctor ownership, a collaborative network of doctors and help clinical teams achieve the greatest success in providing excellent patient care. PepperPointe offers doctors an optimal exit and entry strategy, a partnership opportunities for every career stage, to help preserve and extend the practice legacy, and do so on their terms.

Our professionally managed services include comprehensive training, ongoing growth opportunities, recruiting, marketing and business development, information technology, accounting and finance, procurement, billing and collections, and compliance support.

PepperPointe is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

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