Contract/Freelance Advertising Agency Account Director

MassMedia Marketing, Advertising, PR is a fast-growing advertising and public relations agency headquartered in Las Vegas, NV, with offices in Phoenix. We are a results-driven, award-winning firm with deep expertise in the hospitality, consumer services, and healthcare sectors. We work in an open environment where ideas are shared across all disciplines, and there are ample opportunities for advancement based on excellence.

DUTIES AND RESPONSIBILITIES

Serve as the senior strategic lead and day-to-day point of contact for assigned corporate and healthcare clients.

Ensure client satisfaction and retention through exceptional client service / communication, timely delivery of quality projects and campaigns, impactful reporting and managing expectations.

Develop and oversee integrated marketing strategies aligned to client business objectives, brand positioning, and market dynamics; translate client goals into clear, actionable briefs for cross-functional teams to ensure integration.

Maintain a thorough understanding of client industries, competitive landscape, and happenings / trends to develop and provide timely and relevant recommendations.

Develop and manage client budgets and maintain a deep understanding of financial performance and internal resource allocation to ensure client profitability.

Consistently identify and pursue opportunities to expand and enhance agency involvement and contributions to the client (i.e.: new strategies, scopes, services, offerings, etc.).

Understand and manage monthly client billing and activity reporting processes to ensure accuracy.

Manage mid-level and junior client engagement team members; oversee specialist teams as it relates to assigned accounts.

Act as a liaison between client and outside suppliers (printers, photographers, videographers, etc.).

Lead organic growth proposals and presentations; support and contribute to agency pitches, RFPs and new business initiatives

QUALIFICATIONS

BS or BA in marketing, communications, or advertising

10+ years of marketing/advertising agency experience is preferred or relevant experience in a multi-faceted client-side marketing position

Corporate and B2B brand experience

Demonstrated proficiency identifying and understanding clients’ needs and using internal and external research to develop and deliver strategic marketing solutions that drive client retention and growth

Experience leading clients and serving as the senior day-to-day point of contact

Exceptional level of attention to detail, strong organizational skills and a results-driven, growth mindset

Strong leadership, communication, writing, presentation abilities, and advanced knowledge of PowerPoint and Excel (in addition to standard MS Office programs)

At MassMedia, we pride ourselves on hiring top talent and we work hard to provide our full-time employees benefits that make our team members lives better.

BENEFITS

Competitive salaries and opportunity for advancement; we always strive to promote from within!

Annual team bonus incentives based on achieving individual and company goals

Medical, dental and visions plans for you and your family and financial protection

401(k) plan with 3% company matching program

Generous paid time off – up to 4 weeks off each year plus 11 paid holidays and your birthday off!

Paid maternity leave

Professional development, industry training opportunities, and career advancement from within

Mileage reimbursement for work-related travel

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