Studio Coordinator

Benefits

401(k) matching

Free food & snacks

Paid time off

Job Overview
We’re looking for a customer service whiz & scheduling ninja for our front desk, from Sunday through Wednesday. Our busy school (300+ students) and incredible crew make for a warm and inviting community that rocks! Weekday hours are 1:00 to 8:45 pm, and Saturday hours are 9:45 am to 6:15 pm. Please apply if you’re looking for extremely rewarding work and a workplace where you will be valued.

School of Rock is the original performance‑based, interactive music school founded in 1998 in Philadelphia. With 350+ schools and a strong, internationally recognized brand, School of Rock is the largest after‑school music education provider. Our mission is to help kids rock their worlds.

Role Summary
The Studio/Social Media Coordinator is an administrative focal point for our school with outstanding customer service skills and the ability to juggle many tasks in a fast‑paced social environment. Reporting to the General Manager and Studio Manager, they assist with running the School and creating an amazing experience for all students, parents, and prospective customers. They are also responsible for scheduling and maintaining a welcoming environment. School of Rock San Rafael has become established as Marin’s premier music school, and we have a thriving, positive community of staff, parents, and students.

Primary Duties

Handle complex scheduling for a busy music school while multitasking at the front desk

Schedule and lead tours for prospective students and parents

Greet and look after students – the face of the school at the front desk

Handle the opening and closing of the school

Answer phones and field inquiries; explain our music programs and options

Work on special projects and other administrative tasks as needed

Adhere to the SOR Code of Conduct, safety policies, including the Monitoring and Supervision policy

Skill Requirements

One+ years working Front Desk, Reception, and/or Customer Service role

Highly detailed multi‑tasking in an often interrupted environment

Welcoming, outgoing demeanor essential

Good team player who collaborates well; we have a fantastic working environment

Passion for music and related arts, or experience working with young people, is a plus

Equal Employment Opportunity
It is the policy of School of Rock San Rafael to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. School of Rock San Rafael complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. School of Rock San Rafael expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status.

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