Social Media Manager (USA)

About Askable
Askable is the world’s most loved user research platform. It is beloved by Doordash, Sephora, Toyota, McDonald’s, Mastercard, Canva, BBC and hundreds more. We help teams run better research faster, from participant recruitment to insights, so they can build products people actually want. Founded in 2017 in Brisbane, we now have offices in London and Chicago, and we are growing fast across the US.

About the role
Own how Askable shows up across social, with primary focus on the US market. Build a publishing rhythm worth following, a point of view worth caring about, and the systems that let the rest of the team show up too.

Most B2B social is forgettable. We want to sound like none of that. Our audience is product people, designers, and researchers who can smell B2B sludge from a mile away. They want a brand that thinks out loud, has actual opinions, and respects their time. We have raw material most B2B brands would kill for: insights from a million participants, product moments worth talking about, and customer stories researchers want to read. We just need someone who can mine it.

What you’ll do
Brand and channels

Own Askable’s social channels end-to-end: content, calendar, comments, community

Translate research insights, product moments, and customer stories into social-native formats

Make launches feel like moments, not press releases

Partner with creators, peers, and adjacent brands to amplify what we put out

Executive thought leadership

Ghostwrite and direct content for senior leaders so they sound like themselves, only sharper

Surface reactive moments that match each leader’s POV and priorities

Build the cadence so it ships without becoming a bottleneck

Stay on top of industry trends

Reactive content on industry moments, measured in hours, not days

A point of view on the conversations our audience is already having

Strategy and ops

Make it easy for sales, product, and CX to show up on social as credible voices

Build smart workflows (including AI where it helps) that scale output without flattening voice

Set goals, kill what isn’t working, shape how social fits into the broader marketing engine

Skills and experience you’ll bring

5+ years in social, ideally some of it at a B2B SaaS in scale‑up mode

A portfolio that shows craft and a point of view. Not safe. Distinct.

You ship the work that matters most, and use systems, AI, and partners to scale the rest.

Genuinely AI-native in your workflow, with a track record of building systems and prompts others can use. Not "I tried ChatGPT."

Proven exec ghostwriting. You can hold multiple voices in your head and not let them drift.

Bonus points

Light video and design (Figma, Descript, Canva, and similar)

Built a sales social activation program from scratch

Worked in research, insights, AI, or developer tools categories

Ran an influencer or creator program end-to-end

The mindset you’ll need

Win as a team: Proud of your individual work, but winning as a team is what feels best. You give and take feedback well.

Independent and curious: No cabinets full of step‑by‑step instructions here. Think on your feet, manage your own workflow, ask sharp questions.

Growth-focused: Stretch goals energize you. Always looking for ways to improve yourself, your team, the business.

Quick to learn: Get up to speed on our product fast and stay current as it evolves.

Perks and benefits

Competitive salary

401k matching

Great health insurance

Generous PTO, plus Askable Days: a bonus paid day off every month (7 weeks total)

International travel to our Brisbane and London offices

More we’ll happily walk you through during the interview

Our culture
Our culture drives everything we do. We live it, breathe it, and work every day to make Askable a place where people can thrive.

We believe work should be fulfilling, exciting, and meaningful. Here, you’re not just part of a team. You’re part of a community that cares about what they’re building and how they’re building it.

In fact, we take culture so seriously that we wrote a book on it. Our Culture Book guides what we stand for, how we work, and the values that unite us—because nothing beats winning with a team you genuinely love working with. (Ask for a copy!)

Before you go…
Research shows many people (especially women and minority groups) hesitate to apply unless they meet every single requirement. At Askable, we’re committed to building diverse teams with unique perspectives. If you’re excited about this role but your experience doesn’t align perfectly, we’d still love to hear from you.

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