Marketing & Proposal Operations Manager

Citadel CPM is seeking a Marketing Operations Manager responsible for the development and production of proposals and statements of qualifications in response to various procurement solicitations in collaboration with the CEO, Market Sector Leaders, and staff. This position requires strategic thinking, excellent technical writing abilities, exceptional time management, and organizational skills, superior interpersonal skills with clients and staff members, and mastery of the best practices in marketing and brand development for a construction project management consultancy group.
We are looking for someone with at least 15 years of total experience in the AEC industry where they\'ve been involved in strategic opportunities, creating proposals that have consistently led to success. We want to hear about the number of proposals they\'ve written, how many were awarded, their values, and timelines. They should also have a track record of collaborating with leadership to boost sales and broaden the range of services offered to clients. Additionally, we need someone who\'s skilled in developing and executing marketing strategies and campaigns that have driven growth and expanded market share.
The Marketing and Proposal Operations Manager will be a vital member of the company's leadership team and will provide direct support and guidance to many levels of management and administration throughout the company. They will also have an exceptional opportunity to thrive in a company that really values its employees and clients. This role reports directly to the President/CEO and will be strategically positioned to guide the company with its expansion goals and set forth the best practices possible regarding proposal initiatives and successful client matches.
Basic Qualifications Must have a B.A. degree from an accredited College or University in Business Administration, Communications, Marketing, English or Journalism, Architecture, Engineering, Construction Management, or a related field of study
Experience leading the production of winning proposals to include writing original content tailored to suit the client needs
Excellent strategic and analytical thinking to determine if a particular Request for Qualifications and Proposals aligns with Citadel CPM\'s business plans, staffing levels, areas of expertise, and internal capacity
Demonstrate the meticulous preparation of proposals that reflect the highest standards in editing, quality content, clarity, storytelling, and persuasiveness
Experience developing and maintaining a proposal management process for the firm that provides for the strategic customization of each proposal to address the clients\' stated needs.
Ensure that the various aspects of proposals and other written materials are compliant with the bid request requirements, accurate, and delivered promptly
Experience scheduling and conducting project kick-off meetings and strategy sessions regarding proposals in various stages throughout the proposal pipeline
Conduct sales opportunity reviews that focus company resources on opportunities which best align with the Citadel CPM business plan
Establish and maintain a digital searchable CRM database to include the full lifecycle of opportunities, client history, active projects, and archived project history
The CRM shall include a database for employee resumes including maintenance of key elements such as project experience, client history, and certifications
Maintain the company\'s certifications for marketing purposes
Develop and implement a comprehensive marketing and branding strategy to increase brand awareness and grow the Citadel CPM presence in the industry
Manage the company\'s external brand through strategic use of the company website, industry association engagement, and social media platforms
Lead the production of marketing materials that incorporate the company\'s brand, services, and values
Lead the effort to generate the Citadel CPM newsletter. This effort requires a combination of project management, original content creation, design, and publishing skills and abilities.
Support business development functions like preparations for marketing and proposal presentations, industry events, and networking opportunities
Evaluate the Marketing Department\'s ongoing needs regarding staffing, technology, automation, file maintenance, employment data, materials and equipment needed, office space and configuration, and other vital functions within the Department
Required Qualifications 15 years professional experience, including at least five years as the lead manager of proposal creation and delivery in the AEC industry with a preference for the construction management field
High level of motivation to success in a highly competitive market by identifying growth opportunities for Citadel CPM and matching those opportunities with exceptionally prepared and marketed proposals
Demonstrated experience in creating winning proposals in response to Requests for Qualifications and Proposals issued by Public Agencies (City, County, State, and Federal level)
Critical thinking coupled with excellent written and verbal communication skills
Meticulous attention to meeting project deadlines and adhering to budget limitations is essential
Effective collaboration skills to work harmoniously with project pursuit teams
A passion to lead and mentor proposal managers and coordinators to assure the continuous growth and development of the marketing team
Ability to oversee sensitive information and maintain discretion

Software Proficiencies
Adobe Creative Cloud (Illustrator, Photoshop, InDesign, & Acrobat Pro)
Canva
Microsoft Office Suite (Word, Excel, Power Point)
Microsoft Sharepoint
Deltek Vantagepoint
Website Builder: Wordpress/Wix/SquareSpace/Etc.
* Consideration of Exceptional Experience : In the event a candidate for this position can demonstrate exception professional experience, training, and/or superior achievement in the specific duties outlined herein (and these accomplishments approximate the training and/or experience that would ordinarily be derived from formal education culminating in a degree), the candidate may still be considered for this position.
Physical Demands: This position is generally expected to be in person working from the Pasadena office. The physical demand associated with this position are consistent with working indoors in an office setting with an automated air system. The position is primarily sedentary with movement such as standing, prolonged sitting, reaching, lifting up to 20 pounds, carrying up to 20 pounds, working in files, long periods of typing on a keyboard, manually reviewing documents, extensive reading and writing, talking on the telephone and when meeting with other individuals, attending video-based meetings such as Teams and/or Zoom, and other physical activities related to working in a typical office setting. Occasional driving or travel may be necessary.
Compensation and Benefits In compliance with local law, we are disclosing compensation, or a range therefore for location where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, licenses, skill set, experience and/or performance. Base pay is only one component of Citadel\'s total compensation packages for employees.
Pay range: $120,000 - $140,000 salary per year
Featured Benefits
Medical insurance
Vision insurance
401k
Life and long-term disability insurances
Paid time off (PTO) for personal time, sick days, and holidays
About Us Citadel CPM is a California Corporation, headquartered in Pasadena with office in Fullerton, Long Beach, Riverside, and Sacramento, as well as Phoenix Arizona. Citadel was established in 2006 to provide construction project management services to Federal State, and municipal agencies in the justice, corrections, healthcare, infrastructure, and military market sectors
Our team is dedications to making our clients\' vision a reality while delivering on their budget, schedule, scope, and quality expectations. Our team is committed to resolving issues in a professional and collaborative manner with integrity always foremost in mind. We are proud to know that Citadel is regarded as a team of reputable professionals that clients seek out to help them manage their construction projects, and that industry professionals aspire to join. Citadel\'s reputation has been built on a set of three principles that form our core values: Integrity, Professionalism, and Responsiveness.
How to Apply To request an interview accommodation please send an email to recruitadm@citadelcpm.com
Citadel is committed to a diverse and inclusive workplace environment. Citadel is an equal opportunity employer and does not discriminate based on race, natural origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Citadel CPM Inc. participates in the federal E-Verify program to verify the employment eligibility of all newly hired employees. Employment is contingent upon the successful completion of the Form I-9 and E-Verify process, as required by law.

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