Account Manager (31722)

Overview
ABI Document Support Services is seeking a sales professional to join the team. We are looking for someone with a background in record retrieval or similar legal services experience.

The territory is Texas and it is highly preferred that the candidate live in Dallas due to the majority of travel being in that area. This is a remote position with about 50% of travel out in the field, most of which is in the Greater Houston area but some travel also required in other parts of Texas.

Responsibilities

Set up new national program sale accounts with all levels of our company and put together project plans which coincide with the standard operating procedures.

Clearly understand and articulate all products and services.

Manage successful relationships with assigned group of accounts.

Coordinate and support efforts with Sales team and/or Senior Management with assigned strategic accounts.

Identify problems with assigned accounts and facilitate timely solutions.

Maintain client relationships by coordinating services and customer service.

Share information with other staff to improve and maximize customer satisfaction.

Attend all sales and marketing meetings as directed; travel as required.

Continuously analyze the market and competition and identify external threats and opportunities; adapt sales strategy to changing conditions.

Provide weekly, monthly and or quarterly updates as directed.

Input, maintain, and manage customer information in both the operating system and client information system.

Provide information to the sales teams through phone calls resulting in qualified leads.

Perform various professional duties as assigned by management.

Qualifications

Bachelor degree; or three to five years related experience in account management or outside sales; or equivalent combination of education and experience

2+ years prior sales/account management experience required

Prior experience in record retrieval, court reporting, or similar legal services experience required

Valid driver's license required

Must understand Sales process methodology and have ability to articulate comprehensive product knowledge

Must be able to travel as necessary

Must use intuition and experience to effectively market the company's services

Ability to develop and deliver compelling presentations

Ability to manage all financial resources and stay within assigned budgets

Demonstrated ability to meet deadlines as required and be results driven

Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.

Must be able to maintain confidentiality

Must be able to demonstrate team behavior and willing to promote a positive team -oriented environment

Benefits
ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

Equal Opportunity Employer
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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