Strategic Account Executive - Massachusetts (US) - Virtual

Strategic Account Executive (SAE)

Massachusetts (US) - Virtual.

Company Overview
At Alight, we believe a company’s success starts with its people. We Champion People, help our colleagues Grow with Purpose and encourage colleagues to “Be Alight.” We empower clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Benefits
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

Flexible Working
We consider flexible working arrangements wherever possible. Alight is a leader in the flexible workspace and a “Top 100 Company for Remote Jobs” 6 years in a row.

Great Place to Work
Alight has received multiple awards including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.”

Overview
We invite you to join our team if you champion people, seek to grow with purpose, and embody the meaning of Be Alight.

The Role
The Strategic Account Executive must be strategic, proactive, agile, creative and confident in order to foster executive relationships at the C‑Suite and Head of Shared Services level. Responsibilities include revenue retention, growth, renewal motions, and client satisfaction for assigned accounts.

Domain Expertise

Background ideally in either Benefits or Leaves, with a generalist focus on the entire Alight portfolio.

Collaboration with Solutions Architects and other Subject Matter Experts to share market insights.

Client Retention and Growth

Retain clients and maintain sustainable relationships while understanding all competitors.

Generate client demand for Alight product solutions and expand services through thorough understanding of client needs.

Build overall commercial strategy and develop narrative to communicate Alight’s offerings and advantages.

Drive renewals and execute end‑to‑end expansion within the customer base.

Pursue new opportunities and expansion opportunities at named accounts.

Create overall client plan that includes account mapping, renewals, retention, and strategic objectives.

Leverage customer relationships to deliver growth across multiple business functions.

Communicate successes, opportunities and account direction to internal leadership.

Lead high‑level discussions at the corporate level with accounts.

Develop expansion scope and bring in resources such as Solutions Architects to support demos and scope management.

Collaborate with internal resources for pricing strategy, analytics, business review preparation and presentation.

Demonstrate strong upselling aptitude to secure product adoption and secure incremental budgets aligned with client objectives.

Ensure client satisfaction and continuously monitor ongoing satisfaction.

Provide timely and accurate revenue forecasts and reports to inform strategic decision‑making.

Client Relationship Management

Serve as a trusted advisor, understanding client needs to meet and exceed business goals.

Develop full understanding of Alight’s product suite, features, value proposition and differentiating traits versus competitors.

Prioritize client engagement with emphasis on maximizing revenue growth and minimizing churn.

Deploy bid management and optimization strategies, proactively communicating new features and growth opportunities.

Develop collaborative relationships with commercial and operational teams.

Ensure client satisfaction and continuous monitoring.

Qualifications

10+ years professional Sales/Account Management experience or in Benefits or Leaves.

Excel in strategic sales methodology, forecasting accuracy, process and client management leadership.

Exceptional presentation skills at the C‑Suite level.

Proven strategic thought leader and consultative seller able to demonstrate value.

Highly analytical approach to defining client outcomes.

Use facts and data to tell a story that leads to revenue growth and retention.

Inspire the team and rally behind the strategy.

Maintain strong content knowledge across entire Alight portfolio.

Work under pressure with resilience and tenacity.

Proactive leader who creates energy and focus in a highly matrixed team.

Travel expectation 25‑50% (sometimes on short notice).

Equal Opportunity Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Authorization to work in the Employing Country
Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the employing country and with Alight.

Salary Pay Range
Minimum: 185,000 USD

Maximum: 200,000 USD

Alight considers a variety of factors in determining compensation, including experience, education, certification, market data, internal equity and geography. Bonus and incentive eligibility are role‑specific.

Equal Employment Opportunity
Alight Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship or domestic partner status, or any other status protected by applicable law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

#J-18808-Ljbffr