Director, Global Product Marketing San Francisco, California (HQ)

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Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind‑to‑skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin‑mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

Job Summary
The Director, Global Product Marketing will be a key senior leader on the marketing team, working cross‑functionally to define and drive the global product marketing strategy and execution for the brand. This role owns the long‑term vision for Tatcha's product portfolio, leading innovation marketing strategy and ensuring cohesive global execution across all markets and channels.

Key Responsibilities

Define and drive the 3‑5 year global product marketing strategy, aligned with brand positioning, equity, and company growth objectives

Analyze the brand's business to identify growth opportunities, need gaps, and areas for SKU rationalization and pricing optimization

Lead global competitive analysis, consumer insights, and market trend identification to inform strategy and portfolio decisions

Develop and execute the global marketing and promotional calendars, with input from regions and retailers

Lead positioning and pricing mapping of Tatcha and key competition by segment and collection

Champion strategies to nurture and grow the core business

Present to senior leadership regularly, including Executive Leadership Team, on portfolio strategy and performance

Manage regulatory reformulations & repackaging initiatives in partnership with Product Development, Project Management, and Operations

Lead annual sampling plan strategy with input from retail marketing to drive recruitment and innovation

Develop and brief promotional product programming (sets, GWPs, etc.) to support the needs of sales channels globally

Lead annual collateral review including shippers, shopping bags, boxes, and other materials

Lead the global innovation pipeline, ensuring it is relevant, robust, and aligned with the company's growth objectives, brand DNA, and consumer insights

Lead new product development process in partnership with Product Development, Packaging, Creative, and Operations

Work with consumer insights team to develop research studies to identify consumer need states, category insights and test innovation concepts as needed

Identify whitespace opportunities and concept new product ideas and positioning by segment and collection

Drive all product naming, packaging development, claims, and messaging with proper lead times, taking into consideration technical elements, regulatory requirements, and brand storytelling

Ensure consistent messaging across all internal and external documents (bulletins, marketing decks, retailer presentations, sell sheets)

Drive new product messaging, claims development and educational support (sell sheets, etc.)

Analyze and manage product COGs to ensure favorable profitability to the brand

Anticipate, identify, and resolve developmental and operational issues throughout the product launch process

Partner with internal 360 teams to develop best in class go‑to‑market strategy

Partner with U.S. and international markets to meet local needs and support regions in achieving short‑ and long‑term business goals

Develop synergistic global strategies and programs while ensuring consistency of message across all consumer touchpoints and best‑in‑class launch execution

Work with Sales and Demand Planning to prepare volume opportunity estimates and drive global forecasts (saleable and samples)

Ensure accurate and timely issuance of marketing briefs for new products and sampling

Lead rollup of collection/segment launch cadence and new/basic/promo volume

Lead, mentor, and develop the Product Marketing team, setting goals, development plans, and fostering a high‑performance culture

Nurture and build cross‑functional relationships across the organization and with regional affiliates

Support the development of key presentations for internal and external product marketing meetings, including monthly and quarterly leadership alignment

Qualifications

10+ years of experience in Product Marketing and/or Global Marketing within prestige beauty; a focus on skincare is preferred

Bachelor's degree in Marketing or related field; MBA a plus

Proven experience leading the product marketing process end‑to‑end, including global markets

Strong global marketing expertise with experience managing multiple markets and regional needs

Solid knowledge of packaging and formula development, manufacturing processes (basic and promotional), claims, and global regulatory requirements

Experience managing and developing teams

Strong analytical, strategic thinking, and problem‑solving skills

Advanced Excel and presentation skills

Must be based in the San Francisco Bay Area and willing to work from our San Francisco HQ a minimum of two days per week

The Details
The expected base salary range for this position is $160,000 to $175,000. The exact base pay is determined by various factors including experience, skills, education, geographic location, and budget.

This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education‑related programs, paid time off, and paid holidays.

Tatcha is committed to inclusion and belonging to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at careers@tatcha.com.

Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disability.

Protect yourself against fraud and identity theft. It is always recommended to apply to our open positions directly via our career page located at www.tatcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at careers@tatcha.com.

Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team.

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