Account Director

Account Director Location: Remote
Employment Type: Full-Time | Occasional Travel Required
Who We Are Continuum is a marketing execution and creative production company that serves as an extension of our clients' teams. We offer bespoke, end-to-end marketing solutions that optimize marketing budgets enabling our clients to reach more customers without increasing costs while providing expertise, scalability, and a higher ROI.
What Does The Account Director Do? As an Account Director, you will serve as the primary liaison between Continuum and a leading trade publisher. In this role, you will lead a Marketing Production Center of Excellence that centralizes sourcing, supplier management, and execution of physical marketing materials, including commercial print, corrugated displays, and promotional products.
You will oversee the end-to-end execution of marketing production initiatives, ensuring seamless integration of Continuum's services with the client's marketing, procurement, and operational objectives while identifying opportunities for strategic growth and cost optimization.
Leading a dedicated account team, you will manage project intake, production development, procurement strategy, and supplier relationships to deliver high-quality solutions that support book launches, retail marketing programs, and broader brand initiatives while aligning with the client's business goals.
This role is remote, with occasional travel to New York City, supplier facilities, and Continuum headquarters in Chicago, IL.
A Typical Week May Look Like This: Monday – Imagine you kick off the week with a status update meeting with the client's account team, discussing ongoing projects, upcoming campaigns, and support needed. Serve as a trusted advisor, fostering long-term partnerships by aligning Continuum's capabilities with client goals.
Tuesday – Review performance metrics from recent campaigns and purchasing patterns from the Continuum eStore and inventory program. Prepare insights and recommendations for optimization.
Wednesday – Participate in a new project kick off meeting with the client's creative team to brainstorm creative executions for an upcoming program launch campaign. Ensure projects are on track by coordinating with internal departments and addressing emerging client needs.
Thursday – Meet with the client's senior leadership to present performance reports and discuss strategic initiatives. Develop project plans to ensure success of Continuum-led initiatives. Introduce additional Continuum capabilities that could further enhance the client's marketing efforts.
Friday – Analyze actuals vs. budget for the prior month or quarter, identifying underperforming areas and developing an action plan for improvement. Review SLAs and Continuum's performance metrics.
Who Are You? Client-Focused – Skilled at building strong relationships and committed to understanding and meeting client needs to foster trust and sustained collaboration.
Campaign Execution Mindset – Comfortable supporting marketing programs tied to product launches, with the ability to manage complex timelines and deliver materials that support coordinated national campaigns.
Analytically Driven & Results-Oriented – Able to assess campaign performance, leverage insights to optimize strategies, and stay ahead of industry trends.
Adaptable Problem-Solver – Thrives in fast-paced environments, anticipates challenges, and implements creative solutions to keep projects on track while identifying opportunities for innovation.
Effective Leader & Expert Communicator – Known for inspiring teams, fostering collaboration, and driving success through clear and strategic communication.
Experience/Qualifications: 10+ years of experience in marketing execution, either as a marketer or a provider of marketing services.
5+ years of experience in account management or leadership roles.
Proven track record of managing large-scale clients and delivering successful win/win business outcomes.
Knowledge of point-of-sale programs, corrugated displays, risers, and merchandising in retail environments.
Experience with demand planning, production scheduling, and vendor management.
Understanding of 3PL operations and fulfillment processes.
Strong analytical and problem-solving skills, with the ability to adapt to evolving client needs.
Proficiency in data analysis and insights-driven recommendations, with advanced proficiency in Microsoft Excel.
Excellent project management and organizational abilities; PMP certification or similar credential is a plus.
Experience with budgeting, planning, and forecasting, with strong financial acumen.
Ability to travel as needed to meet with clients and attend industry events.
Bachelor's degree in marketing, business, or a related field preferred.
ESG Statement: We strive to make our world better by utilizing ingenuity and technology to minimize our environmental impact, cultivating a business that recognizes the intrinsic value of diversity and inclusion, and requiring accountability, transparency, and integrity in everything we do.
CJK Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.