Hybrid Social Media Escalations Lead

US Tech Solutions in San Bruno, CA, is seeking a Social Media Customer Support Executive to join the Escalations Management team. This role involves handling high-sensitivity escalations via email, coordinating with internal teams, and maintaining operational discipline in a fast-paced environment. Candidates should have strong written communication skills, experience in customer support, and a proven operational mindset. A Bachelor's degree is required, and the position offers a hybrid work schedule.
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