COMMUNICATIONS MANAGER (AT-WILL)

Communications Manager
City of Torrance is seeking strategic communications professionals to serve as Communications Managers for the City Manager’s Office and the Torrance Police Department. The role involves managing comprehensive internal and external communications, leading a team, and serving as the official Public Information Officer (PIO) for each department.

Departments
City Manager’s Office: Executive leadership, policy implementation, and strategic initiatives.

Torrance Police Department: Law enforcement and public safety services, community partnerships, and specialized programs.

Why Join

Meaningful Work: Keep community informed during operations and critical situations.

Leadership Opportunity: Lead communications team and shape messaging for City leadership.

Innovation & Technology: Use modern tools, multimedia storytelling, and emerging tech.

Community Impact: Direct support for transparency, trust, and civic engagement for residents and businesses.

Position Overview
Communication Managers manage internal and external communications programs in each department. Responsibilities include developing citywide communication strategies, overseeing social media, digital communications, public access TV, government cable, media relations, emergency alerts, crisis communications, and serving as the official PIO.

Responsibilities

Plan, develop, and implement citywide communication strategies.

Lead and manage communications division and staff.

Coordinate social media, digital communications, public access TV programming, and cable operations.

Serve as official PIO and media spokesperson for City Manager’s Office.

Coordinate media relations, emergency alerts, and crisis communications.

Oversee communications strategy for Torrance Police Department: media relations, social media, public outreach.

Act as official spokesperson liaison for the Department and provide timely information.

Qualifications
Mandatory:

Five years of progressively responsible experience in public agency communications, media production, public information, broadcast operations, or related fields.

Two years in a supervisory or managerial role.

Valid California Class C Driver’s License.

FEMA I/CICS/NIMS training (ICS-100, 200, 300; IS-700, 800) required, or ability to obtain within 12 months.

Preferred:

PIO or Crisis Communications certification.

Strong leadership and staff management skills.

Expertise serving as media spokesperson or Public Information Officer.

Knowledge of crisis communication and emergency messaging practices.

Ability to work effectively with elected officials, City leadership, staff, community, and media.

Commitment to transparency, accessibility, and responsive public communication.

Compensation
Monthly Salary Range: $10,789 (Minimum) – $14,300 (Reference) – $16,444 (Maximum). Appointments typically made between the minimum and reference point, depending on qualifications.

Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. We are an equal opportunity employer and work towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state, and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates diversity.

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