Sales/ Account Manager

Landscaping by J. Michael is looking for an experienced Sales/Account Manager to join our team in our Marshfield office. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross‑functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.

Responsibilities

Oversee customer account management – includes developing new business along with negotiating contracts and agreements to maximize profits

Collaborate cross‑functionally – work closely with the team to achieve goals while keeping clients satisfied and engaged with products and services

Ensure delivery to customers – facilitate the timely and successful delivery of solutions according to customer needs and objectives

Sales – ability to upsell and seek new opportunities for business with existing and new clients

Requirements

2+ years account management experience in both residential and commercial outdoor maintenance work

Bachelor degree preferred, will consider Associate degree in horticulture or environmental field

MLP or MCH certification a plus

Current pesticide applicator license preferred

Experience in project assessment and estimates

Strong verbal and written communication and listening skills

Professional client interaction and negotiation skills

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and consistent client follow through

Must be proficient in Microsoft office and other technologies

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